Deputy Shop Manager

ST LEONARDS HOSPICE; York and North Yorkshire; On-site; GBP 100,000 - 125,000; Part time

Job summary

A local charity shop in York is seeking a part-time Deputy Shop Manager to oversee daily operations. You will manage stock, cash handling, and customer service while leading volunteers. Ideal candidates will have experience in retail or charity sectors, and a creative approach to merchandising. Competitive salaries and extensive time off are offered.

Benefits

Competitive salaries

Up to 41 days annual leave

Attractive pension schemes

Employee discounts

Qualifications

• Stamina to manage shop activities effectively.
• Creative eye for merchandising and display.
• Experience in retail or charity setting preferred.

Responsibilities

• Manage overall shop activities and stock.
• Handle cash and merchandise effectively.
• Recruit and train volunteers.

Skills

Stamina

Creative eye

Excellent display skills

Basic administration and PC skills

Previous charity retail experience

Management experience

Job description

As Deputy Shop Manager at our Fossgate shop, you will deputise for the Shop Manager by taking overall responsibility for managing all shop activities in this highly successful shop. This will include:

Fully supported by our Retail team, leading and managing colleagues and volunteers will be integral to your role on a day‑to‑day basis. This will also include the recruitment, training, and onboarding of volunteers to ensure the shop follows good working practice. The shop is currently trading Monday to Saturday, selling a mixed offering of clothing.

Key responsibilities

• Stock management
• Cash handling
• Merchandising
• Customer service
• Recruitment, training, and onboarding of volunteers

Desired qualities and skills

• Stamina
• A creative eye
• Excellent display skills and innovative ideas to boost shop takings
• Basic administration and PC skills
• Previous charity retail or retail experience (preferred, but not essential)
• Management experience within a customer‑facing organisation (preferred)

Benefits

• Competitive salaries
• Up to 41 days annual leave
• Attractive pension schemes
• A supportive and friendly working environment
• Extensive employee discounts on shops, holidays, lifestyle choices, and Blue Light Card discounts

This is a part‑time position working 22.5 hours per week between 8.30am and 4.30pm.