Deputy Restaurant Manager

British Garden Centres; Tonbridge; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-run garden centre business in Tonbridge is seeking an experienced Deputy Restaurant Manager. This part-time role requires excellent customer service skills, a strong background in hospitality, and the ability to lead a team. Responsibilities include overseeing staff, managing customer queries, and ensuring compliance with health and safety regulations. Benefits include a 50% meal discount at BGC restaurants and a flexible schedule without evening work.

Benefits

50% meal discount at any BGC restaurant

20% discount at any BGC store

Flexible working hours

Job security in an established business

Qualifications

• Experience as a Deputy Manager in a busy hospitality venue.
• Knowledge of HACCP and understanding of food safety.
• Strong leadership with good communication skills.

Responsibilities

• Oversee staff and ensure smooth business operations.
• Handle escalated customer queries and grievances.
• Organize team schedules and handle staff issues.

Skills

Leadership

Customer service

Communication

Time management

IT skills

Food safety understanding

Education

Level 2 basic food hygiene

Tools

Excel

Word

Social media

Job description

Deputy Restaurant Manager

Part Time 25 Hours per Week - Fully Flexible - Including Weekends

We are looking for an experienced Deputy Restaurant Manager who has a passion for creating excellent food as well as good organisational skills. You will have proven capabilities for running a successful restaurant/kitchen and promoting excellent customer service. You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital. The main function of the Deputy Restaurant Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances. In addition, you will perform the duties and responsibilities for the Restaurant Manager in their absence.

Candidate needs to have experience as a Deputy Manager.

What we Offer

• No evening work, split shifts or unsociable hours, year-round business.
• Security of working in a well-established expanding family business & the associated benefits
• Rate of pay negotiable, dependent upon skills and experience.
• 50% meal discount at any BGC restaurant & 20% discount at any BGC store, additionally discount rates available for Woodthorpe Leisure Park

Requirements of the Role

• Previous experience working in a busy hospitality venue.
• Thorough understanding of allergens and food safety.
• Excellent communication skills and able to work as part of a team.
• Strong IT & communication skills.
• Flexible in terms of days and hours worked to meet business demands.
• Solid leadership qualities with an ability to engage with a large team to drive service and standards.
• Knowledge of HACCP.
• Professionalism and reliability.
• Remains calm under pressure.
• Good time management.
• Level 2 basic food hygiene.
• Must be friendly & confident for this customer facing role.

Duties Include

• Organising team schedules, handling staff issues and sick leave
• Evaluating employee performance and providing training and guidance as needed
• Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget.
• Filling in for absent employees and assisting teams as needed to successfully complete projects.
• Ensuring that employees follow company policies, as well as health and safety regulations.
• Ensuring a high and consistent standard of customer service.
• Business compliance in accordance with Health and safety and food safety laws and regulations.
• Good IT skills – Excel and Word
• Social media - Facebook

To apply

Please send your CV: Dan Allen Restaurant Manager [e-mail]

Applications close – Tuesday 11th November 2025

If your application is successful, someone from the management team will be in touch with you.