Deputy Phlebotomy Manager

University Hospitals Of North Midlands Nhs Trust; Crewe; On-site; GBP 40,000 - 50,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust is seeking a Deputy Phlebotomy Manager to lead the day-to-day operation of the phlebotomy team at Leighton Hospital. You will deputise for the Phlebotomy Manager and supervise staff to maintain best practice across sites.

The role requires experience in phlebotomy techniques, strong communication and IT skills, and a proactive approach to service improvement.

Qualifications

• 5 GCSEs including English and Maths at grade C or above or equivalent.
• Trained phlebotomist with practical experience.
• Desirable: Excel, PowerPoint, Access, Outlook (OCR equivalent).

Responsibilities

• Lead day-to-day management of the phlebotomy team at Leighton Hospital.
• Deputise for the Phlebotomy Manager and support supervisors.
• Ensure standardised best practices across locations and supervise staff.

Skills

Phlebotomy techniques

Staff supervision

Communication skills

Problem solving

IT literacy

Education

GCSEs including English & Maths

Trained phlebotomist

NVQ II in Customer Care (Desirable)

Tools

MS Office

Excel

PowerPoint

Outlook

Access

Job description

Job summary

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• North Staffordshire Combined Healthcare NHS Trust
• Midlands Partnership University NHS Foundation Trust
• University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
• Staffordshire and Stoke-on-Trent Integrated Care Board.

The University Hospital of North Midlands, Mid Cheshire and East Cheshire NHS Trusts work in partnership following the formation of the Pathology Network North Midlands and Cheshire Pathology Service (NMCPS).

We are seeking applications from enthusiastic, highly motivated and confident individuals to join our Phlebotomy team as a Deputy Phlebotomy Manager.

The successful applicant would be expected to support the Phlebotomy Manager in the delivery of the Phlebotomy service at Leighton Hospital.

The successful applicant will also be expected to provide cover and support across NMCPS sites when required to do so.

The collection of quality blood samples from patients is a vital stage in many medical investigations.

Main duties of the job

Based at Leighton Hospital, the successful applicant will be expected to provide day to day management of the phlebotomy team. You will also be expected to deputise for the Phlebotomy Manager and support the phlebotomy supervisor(s).

The role will involve the day to day management of a team of phlebotomists to ensure standardised best practices are delivered at all locations. You should have experience of staff supervision and enjoy taking a proactive approach to problem solving.

Experience in all phlebotomy techniques is essential. Previous supervisory experience would be considered an advantage.

The successful applicant must enjoy working with people and possess good communication skills. Attention to detail is important along with basic key board skills.

Strong IT skills are essential, along with experience of data entry and use of Microsoft Office applications.

Above all, you should have a mature attitude to work with the desire to use your leadership abilities, initiative and communication skills to provide an excellent service for our patients.

Applicants will be required to use their own vehicle to travel to the various community locations for which traveling expenses will be reimbursed.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

Job responsibilities

Please see the attached job description and person specification for further details on this vacancy.

Qualifications

Essential

• 5 GCSEs or equivalent to include English and Maths at grade C or above or equivalent
• Trained phlebotomist

Desirable

• OCR equivalent in working with Excel, Power point, Access and Outlook (or equivalent software)
• NVQ II in Customer Care

Knowledge, skills, experience

Essential

• Experienced in the use of Microsoft Office
• Demonstrable experience of staff supervision
• The post holder is expected to be highly competent in phlebotomy techniques
• Excellent organisational and prioritisation skills and able to work to deadlines
• Ability to ensure that tasks are seen through to completion
• Ability to solve problems on own initiative with minimum supervision
• Excellent customer care skills including professional telephone manner o
• Excellent team working skills including assisting and covering the work of other team members as appropriate
• Ability to collate information and demonstrate effective systems for accurate recording both manually and electronically
• Ability to identify own strengths and weaknesses and take responsibility for own development needs. o

Desirable

• Knowledge of the NHS

Personal qualities

Essential

• Honest and trustworthy
• Able to maintain strict confidentiality at all times
• Ability to adhere to policies and procedures
• Well-developed interpersonal skills
• Able to demonstrate initiative and innovation
• Able to promote enthusiasm, commitment and motivation amongst team members o
• Self-motivated and can rise to a challenge
• Ability to establish rapport and credibility with individuals of all disciplines and at all levels both internal and external to the Trust
• Flexible in approach to service needs

Other role requirements

Essential

• Good attendance record
• Must have suitable private transport, insured for class 1 business use, and be able to travel to community phlebotomy clinics and transport samples for analysis
• Desire to undertake a personal development plan
• Pleasant disposition
• Professional appearance

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).