Deputy Manager: Lead Team, Elevate Service & Growth

Shepherd Neame Ltd; Painter's Forstal; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK brewery is seeking a Deputy Manager to support daily operations and drive customer satisfaction at their historic pub in Canterbury. The ideal candidate will have experience in hospitality, strong leadership skills, and a passion for team development. This role offers competitive pay, share of tips, discount on food and drink, and opportunities for career growth within the organization.

Benefits

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

25% discount on hotel bookings

Up to 40% discount from Visitor Centre Shop

Mental health platform access

Opportunities for career development

Flexible working hours

Qualifications

• Previous experience in a hospitality or service-led environment.
• Strong leadership skills to develop and lead a team.
• Ability to drive customer satisfaction.

Responsibilities

• Support the General Manager with daily operations.
• Deputize in the absence of the General Manager.
• Foster an inclusive culture within the business.

Skills

Leadership

Customer service

Team development

Management

Job description

A leading UK brewery is seeking a Deputy Manager to support daily operations and drive customer satisfaction at their historic pub in Canterbury. The ideal candidate will have experience in hospitality, strong leadership skills, and a passion for team development. This role offers competitive pay, share of tips, discount on food and drink, and opportunities for career growth within the organization.