Deputy Manager – Lead Guest Experience & Team Growth

Beatone; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

MiXR app discounts

VIP entry to pubs

Stonegate Xtra Rewards

Hotel discounts

Flexible working

Dental Insurance

Early wage access

Job summary

Be At One is seeking a Deputy Manager to lead and develop a high-energy team at our London venue. You will drive guest experiences, ensure service standards, and collaborate with the General Manager to execute the venue’s vision.

The role requires 18+ and involves responsible alcohol service within a dynamic bar setting. You will be supported by development programmes, bonus opportunities, and staff perks as part of our strong hospitality culture.

Qualifications

• Experience leading a team in a hospitality setting.
• Strong guest-service mindset and ability to mentor staff.
• Excellent communication and problem-solving skills.

Responsibilities

• Inspire and empower the team to deliver outstanding guest experiences.
• Support the General Manager and implement the venue’s vision.
• Maintain consistent standards and procedures.
• Foster a welcoming and inclusive environment for guests and staff.

Skills

People leadership

Guest experience

Team motivation

Communication

POS systems

Tools

POS systems

Job description

Be At One is seeking a Deputy Manager to lead and develop a high-energy team at our London venue. You will drive guest experiences, ensure service standards, and collaborate with the General Manager to execute the venue’s vision.

The role requires 18+ and involves responsible alcohol service within a dynamic bar setting. You will be supported by development programmes, bonus opportunities, and staff perks as part of our strong hospitality culture.