Deputy Manager (CQC)

Home Group Limited; Maryport; On-site; GBP 28,000 - 43,000; Full time

Job summary

A leading care organization is seeking a Deputy Manager to oversee a passionate team in Maryport. You will ensure high-quality, person-centered care for individuals with complex needs while fostering a positive work environment. Applicants should have relevant qualifications, a passion for leadership, and a strong understanding of CQC standards. This role offers a range of benefits including generous leave and professional development opportunities.

Benefits

34 days leave including bank holidays

Paid time off for volunteering

Matching pension contributions

Health cash plan benefits

Career development opportunities

Supermarket discounts

Qualifications

• Experience in leading teams and supporting individuals with complex needs.
• Strong knowledge of health and social care legislation.
• Operational skills in staffing, recruitment, and performance management.

Responsibilities

• Lead and support a team delivering high-quality care.
• Collaborate with clinical colleagues for personalized care.
• Manage staffing levels and ensure smooth operations.
• Provide mentorship to colleagues and foster a learning culture.
• Maintain compliance with CQC requirements.

Skills

Leadership

Communication

CQC standards knowledge

Care for complex needs

Staffing and performance management

Education

Relevant professional qualification

Job description

Overview

Maryport, Cumbria

Permanent, Full time (37.5 hpw), plus On Call

Salary £28,050 - £42,415 per annum

We can't sponsor you due to certificate limits. We review this regularly.

Home, a place where you belong

As Deputy Manager in our CQC Service team, you’ll be the right-hand to the Registered Manager, leading a passionate support team to deliver outstanding, person-centred care.

You’ll help our customers, whether older people, those with learning disabilities, mental health challenges, or complex needs, live as independently as possible, while making your team a brilliant place to work. This is your chance to grow as a leader, champion high standards, and see the impact of your work on people’s lives every single day.

What’s in it for you?

• 34 days leave (including bank holidays and a “me day”)

• Paid time off for volunteering

• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

• Career path with development and an excellent training package

• Excellent benefits and rewards including supermarket discounts and travel expenses

Colleagues really matter to us, that’s why we’re the10thBest place in the UK for Wellbeing

Typical day as a Deputy Manager

• Lead and support a team delivering safe, high-quality care, coaching colleagues to grow and thrive while keeping customers at the heart of everything.

• Collaborate with clinical colleagues and the Registered Manager to plan and improve personalised care, ensuring every customer’s needs and goals are understood and met.

• Manage rotas and staffing levels so the team runs smoothly, customers are supported, and colleagues enjoy balance and clarity in their roles.

• Oversee assessments, care plans, and risk management, ensuring support is consistent, compliant, and tailored to individual strengths and aspirations.

• Provide guidance, feedback, and mentorship to colleagues, building confidence, skills, and a culture of continuous learning and reflection.

• Keep up with sector news, CQC requirements, and service performance, using insight and creativity to improve care and spark innovation.

Job Details

• Hold a relevant professional registration with strong knowledge of CQC standards and experience supporting people with complex needs.

• Lead recruitment and induction, setting colleagues up for success and monitoring progress during probation.

• Build a culture of open communication, reflection, and high-quality, person-centred care.

• Coach, mentor, and support your team to develop skills and confidence.

• Flexibly cover 24-hour care, including evenings, weekends, and bank holidays.

• A vehicle insured for business use (mileage reimbursed!)

You’ll need an Enhanced DBS check done and we pay for that.

You bring

• A genuine passion for leading teams, inspiring colleagues, and creating a positive, inclusive, and supportive culture where everyone thrives.

• Experience in care and support for people with complex needs, plus a relevant professional qualification or equivalent hands-on expertise, being able to support customers in their own home

• Strong knowledge of CQC standards, health and social care legislation, and regulatory compliance, ensuring services always meet or exceed expectations.

• Excellent operational skills in staffing, recruitment, induction, and performance management, setting the team up to succeed from day one.

• Outstanding communication and collaboration skills to work effectively with customers, colleagues, clinical teams, and external partners.

• A proactive, solutions-focused mindset, tackling challenges creatively, taking ownership, and always looking for ways to make services better.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Find out more

Click APPLY NOW to see our Deputy Manager Job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. You can even learn more about our benefits on our website.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [e-mail]

Care North East and Cumbria