Deputy Manager Commercial

Tate; Camden Town; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading university institution in Camden Town is seeking a Deputy Commercial Manager to oversee daily operations within its Students' Union outlets. The role involves supervising staff, managing stock and supplier relationships, and ensuring exceptional customer service, directly impacting the student experience at a vibrant university. Ideal candidates will have a strong background in retail or hospitality management.

Qualifications

• Experience managing or supervising in retail, hospitality, or licensed venues.
• Strong leadership and team development skills.
• A solutions-focused approach with commercial awareness.

Responsibilities

• Supervise shifts and lead a team across multiple outlets.
• Manage stock, logistics, and supplier relationships.
• Deliver outstanding customer service and enhance student experience.

Skills

Leadership

Customer service

Retail management

Commercial awareness

Job description

We're looking for a Deputy Commercial Manager to help lead the day-to-day operations of our busy Students' Union outlets, including a lively bar, a popular shop, and a bustling coffee pod. You'll play a key role in delivering high-quality, financially successful services that directly impact student life at one of London's most diverse and dynamic universities.

What you'll be doing:

• Supervising shifts and leading a team across multiple outlets
• Managing stock, logistics, and supplier relationships
• Ensuring safe, compliant, and efficient working practices
• Delivering outstanding customer service and student experience
• Supporting the Head of Commercial Services in achieving commercial targets

Qualifications:

• Are you a commercially minded leader with a passion for hospitality, retail, and creating vibrant community spaces?
• Experience managing or supervising in retail, hospitality, or licensed venues
• A confident, proactive, and solutions-focused approach
• Strong leadership and team development skills
• Commercial awareness and a drive to meet performance goals