Deputy Manager - Adult Residential

Swanton Care and Community; Wales; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care provider in the UK is seeking a Deputy Manager in Bridgend to support the service manager and lead the care team. You will ensure high-quality, person-centred care is delivered and will be responsible for leading and inspiring a motivated support team. Ideal candidates will possess relevant qualifications in Health and Social Care, along with proven leadership experience in a care setting. Attractive employee benefits and career development opportunities are offered.

Benefits

Refer a friend scheme

Long service awards

Employee benefits app

Cycle to work scheme

Pension scheme

Life cover

Funded qualifications

Career pathways

Employee Assistance Programme (EAP)

Qualifications

• Proven experience in managing a team in a care setting.
• Excellent communication skills to engage with staff and residents.
• Strong organizational skills to manage service quality and documentation.

Responsibilities

• Lead and inspire the support team to provide the highest quality care.
• Ensure compliance with clinical governance and quality assurance systems.
• Manage staff recruitment, training, and development.

Skills

Leadership

Team management

Communication

Empathy

Organizational skills

Education

Relevant qualifications in Health and Social Care

Experience in a similar role

Job description

About the Role

The Deputy Manager will be responsible for supporting the service manager to set the culture of the service. Leading and inspiring the teams to ensure that everyone within it lives and breathes our company ethos.

We are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words: Potential, Responsibility, Integrity, Diversity, Empathy.

Job Title

Deputy Manager

Location

Bridgend

Hours

40 hours per week

WE DO NOT OFFER SPONSORSHIP

Key Responsibilities

• Ensuring that each person we support receives person‑centred, ethos‑driven and outcome‑focused care which reflects their assessed and individual needs by encouraging discussion and input from the people we support.
• Taking responsibility for quality within the service by implementing and ensuring compliance with the company’s clinical governance and quality assurance systems.
• Ensuring that each person we support has documentation that is personal to them, that care/goal plans are reviewed monthly and good, accurate notes are made, allowing the reader to see the changes or progress made.
• Assisting the Registered Manager with reviewing budgets, staff rotas, complaints and relationship building with external regulatory bodies.
• Acting as a role model to staff at all times. Leading and managing an empowered, engaged, motivated and highly effective support team encouraging them to make a difference to the people we support and their lives, whilst providing the highest quality care.
• Ensuring effective recruitment, induction, training, coaching and development of staff, and completing managerial supervisions and annual appraisals for all staff, ensuring competencies are met and the values are maintained at all times.

What we can offer

Refer a friend scheme – we know that you will know fantastic people who will be make a great contribution, you will receive £400 each time a successful referral is made *

Above and beyond – we recognise that our staff teams do amazing things for the people we support and their teams. We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!

Long service awards – we recognize your contribution to the team and celebrate long service.

Employee benefits app – stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.

Cycle to work – you can save money and get fit with our salary sacrifice scheme.

Pension – we will auto enrol you into our salary sacrifice pension scheme.

Life cover – you will be entitled to the death in service benefit.

Funded qualifications – earn whilst you learn! we aim to develop our own talent, giving you the opportunity to develop your career with Swanton *

Career pathways – we invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier!

Swanton Educates – we have our own training qualification centre which can further support your development.

Trained mental health first aiders – available to support you when you need someone to talk to.

Employee Assistance Programme (EAP) – free confidential access to 24hr assistance program for counselling, advice and support.

Employee Voice – we hold regular events throughout the year to listen to your feedback about working with us.

*subject to eligibility & criteria

About the Service

The Old Vicarage is a 4‑bedroom detached period property set in the rural village of Glynogwr. The property offers a wealth of character and breath‑taking views of the countryside. We have many benefits within the property that the people we support make use of daily.

We provide person‑centred support to people 24 hours a day within a community‑based residential home.