Deputy Manager / Administrative Manager

Fair Care Agency Ltd; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A care agency in City Of London is seeking a management support professional to assist in strategic planning and oversee daily operations. Responsibilities include staff management, hiring, training, and ensuring compliance with policies. Candidates should possess strong leadership, multitasking, and problem-solving skills. This role offers an opportunity to make an impactful contribution to operational success.

Qualifications

• Strong leadership and communication skills essential for managing a team.
• Ability to multitask and manage time effectively.
• Capacity to develop solutions for operational challenges.
• Ability to make sound decisions.

Responsibilities

• Assist the General Manager with strategic planning and administrative duties.
• Oversee day-to-day operations to ensure everything runs smoothly.
• Manage and support staff by providing training and performance management.
• Work with HR to recruit, hire, and onboard new employees.
• Monitor team activities and report on progress to senior management.
• Ensure company policies and procedures are followed.
• Foster communication between management and staff.

Skills

Leadership and communication

Multitasking and organization

Problem‑solving

Decision‑making

Job description

Core Responsibilities

• Management support: Assist the General manager with strategic planning, decision-making, and administrative duties.
• Operational oversight: Oversee day-to-day operations, ensuring everything runs smoothly, which includes tasks like scheduling and opening/closing routines.
• Staff management: Manage and support staff by providing training, coaching, performance management, and handling day-to-day issues.
• Hiring and training: Work with human resources to recruit, hire, and onboard new employees.
• Performance monitoring: Monitor team activities, performance, and workload to ensure quality and consistency, and report on team progress to senior management.
• Policy and procedure: Ensure company policies and procedures are implemented and followed by staff.
• Communication: Act as a liaison between the Management and the rest of the staff, fostering smooth communication.

Key skills and Experience

• Leadership and communication: Strong leadership and communication skills are essential for managing a team and interacting with stakeholders.
• Multitasking and organization: The ability to multitask and manage time effectively to handle various responsibilities and meet deadlines.
• Problem‑solving: The capacity to develop solutions for operational challenges.
• Decision‑making: The ability to make sound decisions, especially when filling in for the general manager.

Variations by industry

• Social care: Manage client needs, ensure care is delivered appropriately, liaise with external agencies, and ensure compliance with regulations.
• Project management: Focus on project planning, development, and the delivery of project goals.