Deputy Manager

RHR UK; United Kingdom; On-site; Full time

Job summary

A global luxury retailer is seeking a deputy manager for one of its flagship stores in the UK. In this role, you will manage a large team focused on delivering exceptional service while overseeing the commercial performance of luxury products. Ideal candidates will possess strong leadership skills and experience in retail with a commitment to team development. The position offers a competitive salary of up to £36, along with a performance-related annual bonus and a favorable work-life balance working only two full weekends each month.

Benefits

Performance-related annual bonus

Better work/life balance

Strong team culture

Qualifications

• Experience in a retail environment focused on customer service.
• Strong leadership skills and passion for team development.
• Ability to drive sales and manage team performance.

Responsibilities

• Manage a large team to drive sales through service excellence.
• Oversee training, performance, and development of the team.
• Ensure commercial performance of luxury product category.

Skills

Customer service excellence

Team leadership

Performance management

Job description

A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.

The role of a deputy manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you wont find on the high street. Alongside driving service, youll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.

The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. Youll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry.

In return they are looking to pay a salary of up to £36, with a performance related annual bonus of up to £4, per year. In this role you will only work two full weekends per month. You will also only work seven days in every fortnight meaning you have a much better work / life balance.