Deputy Manager

Young's; Twickenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known pub group in Twickenham is seeking a motivated Deputy Manager to lead its team in delivering exceptional customer service. The role includes overseeing day-to-day operations, training staff, and ensuring high standards in a food-focused environment. Candidates should have a passion for hospitality and a proactive management style. This position offers opportunities for career development, competitive benefits including free meals, and discounts across the pub group.

Benefits

Free meals

28 days holiday

Discounts in Young's Pubs

Career development opportunities

Company pension scheme

Qualifications

• Experience in a supervisory role within a hospitality setting.
• Passion for food and customer service.
• Pro-active approach to management.

Responsibilities

• Lead the team in a food-focused pub.
• Ensure exceptional customer service.
• Support training and development of team members.

Skills

Exceptional customer service

Team management

Motivation

Job description

The Alexander Pope pub & hotel is a stylish hub for Twickenham & Teddington, just a five-minute walk from Strawberry Hill Station. Serving all the pub classics we have a particular focus on fresh fish which we champion via our daily 'Skipper's Catch'. On rugby days you can find the pub buzzing with all the pre-match diners, not to mention our live music nights and famous quiz nights. Sundays are very popular for families who just love our Sunday Roasts. We'd love to hear from you! The nearest public transport is Strawberry Hill Train Station.

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Deputy Manager • Twickenham, England, United Kingdom