Deputy Manager

Home Bargains; Stafford; On-site; GBP 34,000; Full time

Job summary

A leading discount retail company in England is seeking an experienced Deputy Manager to lead store operations. The role requires supervising a team to achieve sales targets while ensuring exceptional customer service. Candidates should have strong leadership skills and experience in retail management. The position offers a competitive salary and a variety of employee benefits.

Benefits

28 days annual leave, increasing to 33 after 5 years

Contributable company pension scheme

10% store discount

Death in Service Benefit

Long service recognition scheme

Access to training programmes

Qualifications

• Experience supervising small to medium‑size retail teams in a fast‑moving environment.
• Ability to achieve high weekly sales targets.
• Strong leadership skills to empower and develop staff.

Responsibilities

• Develop a high-performing team dedicated to customer satisfaction.
• Maintain store presentation and service priorities.
• Contribute to daily operations and store success.

Skills

Prioritise and organise work

Customer focus

Communicate effectively

Manage teams

Problem solve

Develop talent

Commercially astute

Job description

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Deputy Manager at Home Bargains, you play a crucial role in steering your store towards success. Your leadership ensures that the store not only meets its targets but also provides an outstanding service experience to every customer.

TJ Morris Limited, trading as Home Bargains, is a privately owned, family‑run discount retailer offering top brands at the lowest possible prices on the UK high street. Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast‑paced retail environment.

Responsibilities

• Empower Your Team – develop a team of high‑performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, achieving targets, and delivering exceptional service.
• Enhance Customer Experience – actively work with your management team to achieve and maintain key customer service priorities, guiding colleagues to achieve superior store presentation and customer satisfaction.
• Expand Our Reach – involve in daily operations to contribute to the store's success and achieve and maintain vital customer service priorities.
• Experience of supervising small to medium‑size retail teams in a fast‑moving retail environment to achieve a high weekly sales target.

Required Competencies

• Prioritise and organise work
• Customer focus
• Communicate effectively
• Manage teams
• Problem solve
• Develop talent
• Commercially astute

Package Salary & Hours

• £33,545 FTE
• 44 hours per week

Employee Benefits

• Full‑time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro‑rated for part‑time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Access to our in‑house training programmes delivered face‑to‑face and through our online learning platforms
• MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Low cost voluntary insured health cash plans and cancer cover