Deputy Manager

Young's Pubs; Shefford Woodlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality business in Shefford Woodlands is seeking a motivated Deputy Manager to enhance customer service and team management. The successful candidate will lead a food-focused pub and ensure exceptional service. The role offers numerous benefits including career development, free meals, and a pension scheme. Ideal for those committed to a career in hospitality.

Benefits

Development towards General Manager

Access to Career Pathway and training

Free Meals

28 days holiday per year

Discounts in Young’s Pubs

Company Pension Scheme

Qualifications

• Proven experience in a managerial role within hospitality.
• Passion for exceptional customer service.
• Commitment to career development in hospitality.

Responsibilities

• Lead the team and ensure high standards of service.
• Manage day-to-day operations of the pub.
• Train and develop staff to enhance customer satisfaction.

Skills

Pro active

Enthusiastic

Experience in Customer Service

Job description

The Pheasant Inn bordering the village of Shefford Woodlands and overlooking Berkshire’s famed Valley of the Racehorse, our beautiful country inn has a hospitality pedigree that stretches back 450 years. Nestled among the scenic rolling fields of chalk downlands, yet less than a mile from the M4, our 14 bedrooms offer the weary traveller an idyllic haven.

Our regularly changing menus highlight the very best of the seasonal bounty; with flavour and provenance in abundance. Our dishes are simple, classic & flavourful, ensuring that we showcase the finest, seasonal British ingredients throughout our menu.

Our bedrooms are Bright, beautifully designed and incredibly comfortable, our bedrooms are perfect for your UK staycation. Book yourself a long, leisurely weekend getaway, or settle in for longer.

A relaxed but knowledge‑focused working environment allows our teams to operate with the best knowledge possible to portray to our guests; whilst setting our team at the centre of all we do!

What We Offer Our Deputy Managers

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

• Pro active
• Enthusiastic
• Experience in Customer Service