Deputy Manager

Topps Tiles; Rochester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading tile retailer in the United Kingdom is seeking a Deputy Store Manager to inspire and manage a small store team. The ideal candidate has retail experience and a passion for delivering outstanding customer service. Responsibilities include driving sales and profitability while coaching and developing team members. This is an excellent opportunity for someone looking to grow in a dynamic retail environment.

Qualifications

• Experience in retail management.
• Strong leadership and interpersonal skills.

Responsibilities

• Inspire and manage a small store team.
• Drive sales and profitability.
• Deliver outstanding customer service.

Skills

Outstanding customer service

Retail expertise

Coaching and training skills

Job description

What we’re looking for

Great choice, outstanding value, market leading customer service. That’s Topps Tiles. But there’s more too : for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We’d love you to help us make those plans happen.

First things first : you don’t need to know about tiles to work in a Topps Tile store. And you don’t need to be someone who spends all their spare time DIYing. If retail’s your speciality and you share our passion for exceptional customer service, you’ll make a great Deputy Store Manager.

Working alongside the Store Manager, you’ll inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service. And that outstanding service? It’s something you pride yourself on. As well as making sure that your store works like clockwork and is beautifully presented, you’ll help team members to become product experts and give them the confidence (and know-how) to make the most of sales opportunities and build strong relationships with our retail and trade customers. That could be through coaching, training, or simply sharing what you know and your experiences. But, as Deputy Manager, it’s not just people who’ll improve with you arou...