Deputy Manager

Watches of Switzerland; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury retail company in Reading is seeking a Deputy Manager for their Retail Sales team. In this role, you will support the Store Manager in driving performance and managing daily operations, while leading the team in their absence. Candidates should possess a proven track record in retail management, ideally in a luxury environment, with strong leadership capabilities. The position offers a suite of employee benefits, including generous discounts and well-being support.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Proven track record in retail management ideally in a luxury environment.
• Natural flair for guiding, mentoring and developing a high performing team.
• Experience in recruitment, performance management, and training.

Responsibilities

• Support the Store Manager in driving performance and operations.
• Lead the team in the absence of the Store Manager.
• Collaborate with cross-functional teams to ensure client satisfaction.

Skills

Team leadership

Retail management

Client focus

Entrepreneurial approach

Job description

Role Summary

We are looking for a Deputy Manager to join our Retail Sales team in Slough. As a ScS Deputy Manager, you will support the Store Manager in driving performance and day‑to‑day operations of the store, and lead the team in their absence. You will collaborate with cross‑functional teams, foster a high‑performing environment, and ensure an exceptional customer experience.

About You

• A natural flair for guiding, mentoring and developing a high performing team.
• A proven track record in retail management ideally in a luxury environment.
• Commercially aware with an entrepreneurial approach.
• People, sales and client focused, delivering an exceptional client experience to all.
• An inspirational role model with a passion for our products.
• Recruitment, performance management and training experience.

Benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

Company Overview

Founded in 1924, Watches of Switzerland Group is a FTSE‑250 retail company that employs nearly 3,000 people across the UK, Europe, and the United States. We are the UK’s leading luxury watch specialist with over 190 showrooms and a strong focus on client experience, partnership with prestigious brands, and a modern, inclusive culture.