Deputy Manager

The People's Pub - Stonegate Group; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality chain is looking for a motivated Deputy Manager for the Grapes Hotel in Liverpool. In this role, you will inspire your team to deliver exceptional guest experiences while driving performance and maintaining high standards. Ideal candidates will have leadership skills and a passion for customer service. The position offers opportunities for professional development, bonuses, and flexibility in working hours.

Benefits

Award-winning development programmes

Bonus opportunities

25% off food and drink

Online benefits portal

VIP entry to pubs

Hotel Discounts

Flexible working

Discounted Gym memberships

Discounted Dental Insurance

Early access to earned wages

Qualifications

• Must be at least 18 years old due to alcohol sales.
• Experience in hospitality management is preferred.

Responsibilities

• Provide guidance and support to the team.
• Collaborate with the General Manager to deliver the vision.
• Maintain standards and create an inclusive environment.

Skills

Leadership

Team Motivation

Customer Service

Job description

Location - Grapes Hotel

Deputy Manager

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Grapes Hotel. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. An elegant and fresh look has been given to The Grapes Hotel. The surroundings create a charming atmosphere, with a friendly team. We serve our guests a large range of wines, real ales, beers, spirits, cocktails, and a menu full of flavoursome classic dishes and home-comfort favourites at great prices. The Grapes has large screens around the site for our guests to enjoy all the live football, which makes for an amazing atmosphere.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes
• Bonus opportunities
• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

To be considered for the Deputy Manager position at Grapes Hotel you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Grapes Hotel directly.