Deputy Manager

SeeMeHired; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in the UK is seeking a skilled individual to support the General Manager in managing a care home. This role involves assisting in the day-to-day operations, ensuring high-quality care for residents, particularly those with dementia. The ideal candidate will have experience in dementia care, strong leadership abilities, and excellent communication skills. Responsibilities include staff supervision, compliance management, and holistic care coordination, with the ultimate goal of enhancing residents' quality of life.

Benefits

Ongoing training and development

Supportive work environment

Qualifications

• Experience working in a dementia care setting.
• Supervisory role experience.
• Strong understanding of person-centred dementia care models.

Responsibilities

• Assist the General Manager in leading and supervising the care team.
• Support compliance with CQC standards, including audits and documentation.
• Oversee medication management, health monitoring, and clinical risk controls.

Skills

Communication skills

Leadership skills

Problem-solving skills

Education

NVQ/QCF Level 3 in Health & Social Care

Tools

Digital care planning systems

Job description

40 hours per week including weekends, and bank holidays. 2-3 days supernumerary, the rest will be based working on the floor as part of the shift. To support the General Manager in the effective day-to-day running of the care home, ensuring high-quality, person-centred care for residents including those who are living with dementia.

Responsibilities

• Assist the General Manager in leading, supervising, and motivating the care team.
• Support staff recruitment, induction, training, and ongoing development.
• Conduct supervisions, appraisals, and competency assessments.
• Act as a positive role model, promoting best practices in dementia care.
• Manage staffing rotas to ensure appropriate coverage and skill mix.
• Ensure the delivery of high-quality, person-centred care tailored to the needs of individuals.
• Support compliance with CQC standards, including audits, documentation, and the home's action plan.
• Participate in policy development, risk assessments, and quality improvement initiatives.
• Monitor care plans, assessments, and daily records to ensure accuracy and safeguarding of residents.
• Work closely with residents, families, and multidisciplinary teams to ensure holistic care.
• Oversee medication management, health monitoring, and clinical risk controls.
• Facilitate dementia-friendly support plans that promote independence, dignity, and wellbeing.
• Respond to emergencies, safeguarding concerns, or changes in residents' health needs.
• Assist with budget monitoring, resource allocation, and stock control.
• Ensure the home's environment remains safe, clean, and dementia-friendly.
• Manage handovers, communication systems, and administrative tasks.
• Oversee incident reporting, complaints resolution, and care governance processes.
• Take an active role in the out-of-hours on-call rota, ensuring appropriate support is available when needed.
• Deputise for the General Manager during their absence.
• Make operational decisions aligned with organisational policies and regulatory requirements.

Qualifications

• Experience working in a dementia care setting.
• Supervisory role experience.
• Strong understanding of person-centred dementia care models.
• Excellent communication, leadership, and problem-solving skills.
• Knowledge of CQC regulations and safeguarding procedures and able to give examples.
• NVQ/QCF Level 3 in Health & Social Care (willing to work towards Level 5 or equivalent).
• Previous experience of working with digital care planning systems.

Desired Criteria

• Experience in staff training, auditing, or care home management.
• Strong IT and care management system skills.

About Westward Care

Westward Care is one of Leeds' most respected health and social care providers, with a proven track record in providing award-winning care and support to older people in Leeds locations including Headingley, Methley, Beeston and Roundhay. Our network of care homes and independent living apartments is small enough to provide quality and individual care, but large enough to provide care services that are right for you, even if your circumstances change.

We passionately believe that happiness is just as important as health and that quality care should always go hand in hand with quality of life. We do all we can to make you and your loved ones feel at ease from day one.

We are passionate about making a difference. Our ambition is to deliver the very best care and support, prioritising health and happiness in everything we do. With on-going training and development, we are always learning new ways of meeting the changing needs of older people. We aim high when it comes to our care and our facilities, settling for nothing short of excellence. We give all our residents the freedom to live a full and active life, respecting their privacy and dignity, and supporting them to control their own lives. We take pride in our openness and honesty, keeping the promises we make to our residents and to each other, building confidence and trust. Service and customer service define everything about our approach to care and support – we always go the extra mile for our residents and their families.