Deputy Manager

Halfords; Haverhill; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK retail company in Haverhill seeks a Deputy Manager to oversee store operations and drive sales performance. The ideal candidate will have retail management experience and a proven record in coaching and customer service. Responsibilities include scheduling, coaching staff, and ensuring compliance with standards. In return, enjoy a comprehensive benefits package including discounts, performance bonuses, and ample career development opportunities.

Benefits

6 weeks of annual leave

Quarterly performance bonuses

25% discount on products

GP services 24/7

Pension Scheme

Qualifications

• Minimum one year of managerial experience in a retail environment.
• Ability to drive sales and maintain service standards.
• Strong communication skills both verbal and written.

Responsibilities

• Lead and manage store operations in absence of Store Manager.
• Foster a customer-focused culture within the team.
• Ensure compliance with health and safety standards.

Skills

Managerial experience

Coaching and managing colleagues

Compliance understanding

Sales targets achievement

Commercial acumen

Communication skills

Microsoft Office proficiency

Job description

As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.

Key Responsibilities

• Lead by example to foster a customer-centric culture.
• Drive sales performance and maintain high service standards.
• Manage daily store operations, including compliance with health and safety and retail standards.
• Schedule and manage labor effectively.
• Provide on-the-spot coaching to enhance team performance and customer experience.
• Celebrate team successes and create an inclusive atmosphere.

What We’re Looking For

• A year of managerial experience in a retail sales environment.
• Proven track record in coaching and managing colleagues.
• Strong understanding of compliance and operational standards.
• Ability to meet sales targets and deliver excellent customer metrics.
• Commercial acumen and awareness of industry trends.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.

We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including:

• 6 weeks of annual leave.
• Quarterly performance bonuses.
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and more.
• Family & Friends Discount Events.
• Opportunities for financial planning support through Wagestream.
• Access to GP services 24/7.
• Share save scheme with a 20% discount on shares.
• Health Cash Plan for well-being services and healthcare costs.
• Pension Scheme & Life Assurance.

We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.