Deputy Manager

Simmons Bar; Greater London; On-site; GBP 33,000; Full time

Job summary

A popular bar group in London is seeking a Deputy Manager to oversee operations, ensure customer satisfaction, and manage bar staff. This role requires strong leadership and a passion for the hospitality industry. Ideal candidates will have prior experience in a similar atmosphere. Join us for a vibrant work environment with opportunities for growth.

Benefits

Basic salary £33,500

Industry leading staff discounts

Flexible shift patterns

Progression opportunities

Incentives including trips abroad

Qualifications

• Experience in managing a bar or similar hospitality environment.
• Ability to engage with customers and enhance their experience.
• Strong leadership skills to manage and train staff.

Responsibilities

• Open and close the venue in compliance with company policy.
• Manage atmosphere including cleanliness, music, and comfort.
• Deliver exceptional customer experiences and gather feedback.
• Work with management on sales and targets.
• Maintain safety and report incidents.

Skills

Customer engagement

Team management

Stock management

Incident reporting

Job description

What’s in it for you:

• Basic salary £33,500
• Industry leading staff discounts, including HAPPY HOUR ALL NIGHT!
• Flexible shift patterns
• Great progression opportunities- 60% of our managers have been internally promoted, because we care about people.
• Exciting incentives, including trips abroad!

Who we are:

We’re well known for being the best bar group in London (and probably the world). A late night cocktail bar offering you the perfect place for after work drinks or a cheeky dance, people like me because I look real good and sell nice drinks. We’re located in lots of different places across London, we can be hired out for private parties and we have a notoriously eclectic musical taste; ranging from hip-hop, to disco, to funk, to 80’s, to 90’s to classic party bangers!

The Deputy Manager we’re looking for needs to be:

• Opening and closing the venue to the correct standards and in line with company policy
• Managing the atmosphere on shift to ensure that the venues are clean, the music and lighting are at the correct levels and the temperature is comfortable for customers
• Delivering a memorable experience at all times and engaging with customers in an effort to gain their insights
• Operating the venues within the limits of its licence
• Working with the General Manager on managing stock to deliver sales and GP targets
• Completing all daily duties with an emphasis on ensuring that customer experience is the highest priority
• Report and resolve any serious incidents incidents/accidents and elevate to the General Manager when necessary
• Maintaining a safe work environment at all times and reporting issues immediately
• Keep accurate records of all incidents and report in line with company policy
• Deputising for the GM when they are out of the business
• Completing specific projects allocated by the General Manager with a view to delivering the bars business plan
• Conducting job chats and investigations with the guidance of the People Team
• Collaborating with the General Manager with recruiting and retaining the best team for your venue
• Overseeing the training of Bar and Assistant Managers
• Complete all reasonable requests from line managers

This is not an exhaustive list and other duties will fall within the remit as assigned by your line manager.

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