Deputy Manager

Multi-Product Retailer; Essex; On-site; GBP 28,000 - 34,000; Full time

Job summary

A global luxury retailer is seeking a deputy manager to oversee a flagship store in Essex. You'll lead a team, enhance commercial performance, and ensure the highest customer service standards. This position promotes team development within a fun working culture, offering a competitive salary of £33,500 plus a potential bonus of £5,000. You will enjoy a better work-life balance with only two weekends worked per month.

Benefits

Performance-related annual bonus

Better work/life balance

Unique company culture

Qualifications

• Experience in a retail environment focused on high customer service.
• Strong leadership abilities and passion for team development.
• Outgoing personality and excellent people management skills.

Responsibilities

• Manage a large team to drive sales through exceptional service.
• Oversee commercial performance of a luxury product category.
• Train, performance manage, and develop your team.

Skills

Leadership skills

Customer service orientation

Team development

Job description

A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.

The role of a deputy manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you won’t find on the high street. Alongside driving service, you’ll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.

The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You’ll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry.

In return they are looking to pay a salary of up to £33,500 with a performance related annual bonus of up to £5,000 per year. In this role you will only work two full weekends per month. You will also only work seven days in every fortnight meaning you have a much better work / life balance.