Deputy Manager

Youngs; Esher; Remote; GBP 25,000 - 32,000; Full time

Benefits offered by this job

GM progression

Career pathway

Free meals

28 days holiday

Staff discounts

Share Save

Company pension

Job summary

The Wheatsheaf in Esher is seeking a motivated Deputy Manager to lead our friendly pub team, delivering excellent customer service across bar, dining and outdoor spaces.

You will coach and develop staff, drive a proactive training culture, and play a pivotal role in maintaining standards while supporting the pub’s ongoing success and career progression within Young's portfolio.

Qualifications

• Experience leading a team in a hospitality venue.
• Genuine passion for exceptional customer service.
• Pro-active approach to training and coaching staff.

Responsibilities

• Lead and develop the pub team to deliver outstanding service.
• Maintain high standards across customer service, dining and bar operations.
• Train and mentor staff to ensure knowledge and confidence to delight customers.
• Support ongoing success and career growth within the pub.

Skills

Leadership

Customer service

Team management

Hospitality experience

Job description

DeputyManager

Nestled on Esher Green you'll find The Wheatsheaf, our community pub and well-loved local. Our family-friendly pub is a favourite for drinkers and diners alike, who can relax in our spacious bar, restaurant or outdoor terrace. Our menu boasts British seasonal pub classics as well as seasonal specials, made fresh in our kitchen. At Wheatsheaf, we're passionate about developing our team, and we have an incredible career pathway available to unlock your potential throughout a transparent and supported career journey.

What We Offer Our DeputyManagers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeshipsand training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in aDeputy Manager:

We are looking for a motivated &experienced Deputy Manager to join and lead our team in our stylish, foodfocused pub. As the successful Deputy Manager you will have a genuine passionfor exceptional customer service and a pro-active approach to team management.You will be enthusiastic & driven to continue the success of our pub andplay a pivotal part intraining our team to ensure they have the knowledge needed to delight ourcustomers. You will also be someonewho is committed to their career in hospitality and we can offer ongoing development to support you as yougrow and succeed with us.