Deputy Manager

Wheatsheaf, Esher; Esher; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local community pub in Esher is seeking a motivated Deputy Manager to lead the pub team. You will be passionate about exceptional customer service and committed to developing your career in hospitality. The role involves training staff, ensuring customer satisfaction, and supporting the General Manager in daily operations. This position offers a full-time contract with career development opportunities, free meals, and various employee perks including discounts and a pension scheme.

Benefits

Free Meals

28 days holiday per year

20% discount in all Youngs Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Experience as a Deputy Manager or in a similar role within hospitality.
• Passion for customer service and team development.
• Strong leadership and communication skills.

Responsibilities

• Lead and train the pub team to provide exceptional customer service.
• Ensure a welcoming and friendly atmosphere in the pub.
• Support the General Manager in daily operations.

Skills

Project Management

Team Management

Budgeting

Customer Service

Military Experience

SAFe

ITIL

Job description

Deputy Manager

Nestled on Esher Green you'll find The Wheatsheaf our community pub and well-loved local. Our family‑friendly pub is a favourite for drinkers and diners alike who can relax in our spacious bar restaurant or outdoor terrace. Our menu boasts British seasonal pub classics as well as seasonal specials made fresh in our kitchen. At Wheatsheaf we're passionate about developing our team and we have an incredible career pathway available to unlock your potential throughout a transparent and supported career journey.

What We Offer Our Deputy Managers

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Youngs Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish food‑focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Required Experience

Manager

Key Skills

Project / Program Management, Military Intelligence, Program Management, Military Experience, SAFe, ITIL, Project Management, Team Management, Budgeting, DoD Experience, Supervising Experience, Contracts

Employment Type: Full-Time

Experience: years

Vacancy: 1