Deputy Manager

TOPPS TILES Careers; Easter Howgate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Scotland seeks a Deputy Store Manager to inspire and manage a small team. The role focuses on driving sales, ensuring exceptional customer service, and developing team members. If you have a passion for retail and outstanding service, this could be the perfect fit for you.

Qualifications

• Experience in retail management.
• Passion for exceptional customer service.
• Ability to inspire and develop a team.

Responsibilities

• Inspire and manage a small store team.
• Drive sales and profitability.
• Ensure outstanding customer service.

Skills

Customer service

Team management

Sales driving

Job description

Overview

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too : for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen.

What we're looking for

First things first : you don't need to know about tiles to work in a Topps Tile store. And you don't need to be someone who spends all their spare time DIYing. If retail's your speciality and you share our passion for exceptional customer service, you'll make a great Deputy Store Manager.

Responsibilities

Working alongside the Store Manager, you'll inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service. And that outstanding service? It's something you pride yourself on. As well as making sure that your store works like clockwork and is beautifully presented, you'll help team members to become product experts and give them the confidence (and know-how) to make the most of sales opportunities and build strong relationships with our retail and trade customers. That could be through coaching, training, or simply sharing what you know and your experiences. But, as Deputy Manager, it's not just people who'll improve with yo...