Deputy Manager

Churchill Services; City Of London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Cleaning Deputy Manager to oversee a team of Duty Managers and ensure cleaning standards are consistently met. This role involves managing high-profile accounts and requires strong client and people management skills, as well as knowledge of health and safety protocols. The successful candidate will enjoy 33 days of holiday, company sick pay, and ongoing training opportunities.

Benefits

Employee Ownership

33 days holiday

Company sick pay

Maternity and paternity leave support

Life assurance cover

24/7 GP access

Paid volunteering days

Exclusive perks and discounts

Ongoing training and development

Wellbeing and diversity initiatives

Qualifications

• Previous experience in client and people management.
• Working knowledge of Health and Safety in the cleaning industry.
• Ability to travel between sites as necessary.
• Willingness to work unsocial hours.

Responsibilities

• Manage Duty Managers to ensure cleaning standards.
• Support and develop team members.
• Conduct projects, reports, and audits as needed.
• Oversee key accounts and staff training.
• Achieve all contractual KPIs.

Skills

Client management skills

People management skills

Health and Safety training ability

Microsoft Office proficiency

Driving skills

Education

NEBOSH qualification

Job description

We are looking for a Cleaning Deputy Manager to support the Account Lead in managing a large transport contract based at St Pancras with travel to Stratford, Ebbsfleet, and Singlewell. You will manage a team of 5 Duty Managers to ensure cleaning standards are met and maintained to the highest level. No two days will be the same. When you're dealing with people there's never a dull moment, and you'll use your strong interpersonal skills to support and develop your team.

Responsibilities

• Directly manage Duty Managers within the account to ensure cleaning standards are met and maintained to the highest level.
• Ensure development, support, mentoring and effective performance of direct reports, in line with company standards.
• Carry out ad-hoc and regular activity such as projects, reports, audits as required and to support the Account Lead.
• Manage key (high profile/value) accounts within the operating region, including staffing level, subcontracts, and training staff in Health & Safety and updating records.
• Ensure that all contractual KPI's are achieved.

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

Qualifications

• Previous client management and people management skills.
• Working knowledge of Health and Safety systems in the cleaning industry with the ability to train staff.
• Computer literate with the ability to effectively use the Microsoft Office package and databases.
• Able to drive / travel to different sites where required.
• Willing to work unsocial hours as necessary.
• NEBOSH qualification.
• A satisfactory Enhanced DBS disclosure.
• A full, clean driving licence – desirable.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – you are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – give back to a cause that matters to you
• Exclusive perks and discounts – more than 250 deals available
• Ongoing training and development – from apprenticeships to leadership programs
• Wellbeing, diversity & inclusion – our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal‑opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) is required for this role.