Deputy Manager

Mitchells & Butlers Leisure Retail Limited; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known hospitality company in London is looking for a Deputy Manager at Orleans Smokehouse Upper Norwood. In this role, you will support the General Manager in leading the team and ensuring exceptional guest experiences. You will train and inspire your team while striving to achieve business targets. You'll enjoy impressive benefits, including career progression opportunities, discounts across various brands, and a supportive work environment that values your contributions.

Benefits

Career progression opportunities

33% discount across all brands

20% discount for friends and family

Discounts on gym memberships

Employee helpline

28 days paid holiday

Qualifications

• Experience managing a team and assisting in daily operational tasks.
• Ability to inspire and train team members.
• Strong focus on customer satisfaction.

Responsibilities

• Assist the General Manager in running the business.
• Train and inspire team members to provide excellent service.
• Ensure guests have memorable experiences.

Skills

Management experience

Team leadership

Customer service

Job description

We have an exciting opportunity to join us as Deputy Manager at our new opening: Orleans Smokehouse Upper Norwood.

As Deputy Manager at Orleans - Upper Norwood, you’ll support the General Manager to lead a successful site. You’ll use your experience to inspire team members, and work together to provide guests with an experience they won’t forget.

Orleans Smokehouse is inspired by the flavours of New Orleans, Louisiana. It’s perfect for relaxed get togethers to enjoy the succulent barbecue food lovingly smoked by our pitmasters. There’s no better place in the world to be.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DEPUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achievebusiness targets.