Deputy Manager

Caremark Ltd; Cannock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local care provider in Cannock is seeking a candidate for a management role focused on ensuring high-quality care and compliance. The successful applicant will oversee staff training, recruitment, and maintain effective communication within the team. Strong leadership skills and experience in care management are essential. This position offers a chance to actively contribute to the business's growth and ensures profitability while meeting client needs.

Qualifications

• Experience in care management and compliance with relevant legislation.
• Strong leadership and training skills.
• Effective communication and team-building abilities.

Responsibilities

• Ensure client care and support meets individual needs.
• Oversee recruitment and appointment of staff.
• Manage quality control and risk management processes.
• Deliver training to staff and assess their development needs.
• Maintain accurate records and oversee payroll processes.

Job description

Hours : 09 : 00 - 17 : 30

• To ensure that Caremark’s Aims & Objectives are achieved and to ensure that each client receives care and support which is appropriate to their individual needs.
• To ensure compliance with Caremark’s system, policies and procedures
• To ensure the implementation and compliance of all relevant legislation and regulatory body guidance
• Ultimate responsibility for all members of staff.
• To deliver training to staff as appropriate and to identify any further development or training needs.
• Ensure training needs of all staff are met effectively
• To ensure supervision and monitoring of all staff is carried out
• To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings.
• To oversee recruitment and appointment of all staff.
• Ensure successful operation of quality control systems.
• Ensure successful operation of risk management processes.
• Ensure that all computerised and manual records are up to date.
• Preparing and processing the payroll.
• Preparation and despatch of invoices.
• Implementation of complaints procedure.
• Liaison with clients, relatives, representatives and social workers.
• Preparation of management reports.
• To work within agreed budgets to ensure profitability of business.
• To actively participate in the growth and development of the business, locally, through various marketing exercises.
• Supporting with the emergency oncall phone on a rota basis.