Deputy Manager

The Salvation Army; Camden Town; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading provider of supported housing in the UK seeks a Deputy Service Manager to support the Service Manager in leading a dedicated team. Key responsibilities include managing partnerships, ensuring high standards of service, and empowering young people towards independence. Ideal candidates should have strong leadership skills and experience in managing vulnerable individuals.

Qualifications

• Experience of managing teams and supporting vulnerable individuals.
• Ability to inspire confidence in young people and staff.
• Strong understanding of safeguarding principles.

Responsibilities

• Support the Service Manager to lead and develop a dedicated team.
• Build partnerships with local agencies and community groups.
• Ensure service meets high standards of housing and support.
• Help young people feel secure and empowered towards independence.

Skills

Leadership

Empathy

Team management

Partnership building

Job description

As Deputy Service Manager, you'll stand shoulder-to-shoulder with the Service Manager, ensuring everything runs smoothly while inspiring your team to bring out the best in every young person.

• Support the Service Manager to lead and develop a dedicated, trauma‑informed team.
• Build partnerships with local agencies, employers and community groups.
• Ensure the service meets high standards of housing, safeguarding and support.
• Help young people feel secure, respected and empowered as they move towards independence.
• An adaptable, empathetic leader who thrives in a fast‑paced environment.
• Experience of managing teams, safeguarding, and supported housing.
• Ability to inspire confidence in young people, staff, and partners alike.

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person‑centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents.