Deputy Manager

Currys plc; Basildon; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Monthly bonus

Staff discount

Wellbeing initiatives

30 days holiday

Job summary

Currys plc in Basildon is seeking a Deputy Manager to lead a large store, coach leaders, and drive excellent customer experiences across channels.

You will shape team performance, implement new ways of working, and ensure operational excellence while delivering the store’s commercial goals. The role rewards strong leadership with a competitive package and progression opportunities.

Qualifications

• Proven management background in a similar sized, sales-driven business.
• Hands-on leadership with coaching focus.
• Track record of spotting sales opportunities within department/store.
• Experience delivering seamless customer experiences online, over the phone, and in-store.
• Maintaining high operational standards across store/department.

Responsibilities

• Lead the store leadership team to drive performance and development.
• Coach colleagues to inspire customers to buy suitable products.
• Drive engagement during new product launches and translate tech into customer value.
• Identify and implement new ways of working to maintain high standards.
• Support delivery of store strategy and commercial performance.

Skills

Management experience

Coaching skills

Commercial opportunities

Customer experience

Operational standards

Job description

Role overview:

Deputy Manager
Basildon
Currys, Basildon
Permanent
Full Time

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Join our driven team and you’ll be leading the way, coaching like-minded people and championing our customers to make amazing happen.

As a Senior Sales Manager, you’ll play a central role in running one of our largest stores. You’ll stand side by side with your leadership team and colleagues, inspiring them to create a unique experience that our customers will love. Like you, they will delight in bringing technology to life for our customers and exceeding expectations during every interaction.

Role overview:

• Setting an example to the whole store team and overseeing their performance and development through the leaders in your store.
• Coaching colleagues to inspire customers to buy the best products to suit their needs, however they choose to shop with us.
• Leading a highly engaged team, creating excitement and engagement when new products launch, being the first to suggest how this new tech can be brought to life.
• Exploring and implementing new ways of working to keep operational standards high.
• Supporting the delivery of the commercial performance and store strategy, to be at the forefront of the game.

Working alongside the General Manager in one of our mega-stores means setting the standard. An inspiration for your store and beyond. Our business moves at pace, and it’s suited to someone who wants to grow with it. It’s an opportunity to drive store performance and operational standards, bring new ideas and build your profile.

You will need to have:

• An established management background in a similar role gained within a similar sized, sales-driven business.
• Experience of managing colleagues and leadership teams.
• Proven coaching skills, a hands‑on management style and a passion for building team confidence and capability.
• A track record of identifying commercial opportunities within your department or store to maximise sales.
• Experience creating a seamless experience for customers, whether that’s online, on the phone or in-store.
• Delivered high operational standards across your store, department or area.

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you.

Benefits include:

• A monthly performance-related bonus.
• Product discount on the latest tech.
• A range of wellbeing initiatives.

Why join us:

Join our Retail team and we’ll be with you every step of the way, helping you progress your career the way you want. Build connections, develop your managerial skills and discover new opportunities to push you even further.

Not only can you shape your own future, but you can take charge of ours too. As the UK’s biggest recycler and repairer of tech, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we’ll do our best to help.