Deputy Manager

The Light Cinemas; Addlestone; On-site; GBP 60,000 - 80,000; Full time

Job summary

A cinema and entertainment venue in the United Kingdom is looking for a Deputy Manager to join their team. In this role, you will work alongside the Business Manager to ensure the smooth operation of all activities while leading your staff to provide a memorable guest experience. Candidates should have experience in hospitality or leisure management, strong leadership skills, and a knack for customer service. This is an excellent opportunity to advance your career in a vibrant environment.

Qualifications

• Experience in hospitality or leisure management.
• Ability to support daily operations effectively.
• Strong leadership skills and customer service focus.

Responsibilities

• Support daily operations alongside the Business Manager.
• Lead and guide the team in various operational tasks.
• Maintain high standards of guest service and cleanliness.
• Assist with business metrics management.

Skills

Leadership

Customer service

Operations management

Job description

We are The Light, providing a unique immersive experience that surprises and delights our guests across 14 locations in the UK. We offer a wide range of activities; cinema, bowling, karaoke, darts, mini golf, climbing walls, bars, and kitchens we have it all!

We have an exciting opportunity for a Deputy Manage r to join our management team. As a Deputy Manager youll work closely with the Business Manager to oversee daily operations, lead the team, and help ensure every guest receives a high-quality, seamless experience. This is a fantastic opportunity for an experienced hospitality or leisure professional ready to take the next step in their management career.

What Youll Be Doing :

• Support the Business Manager in the day-to-day running of the venue
• Lead and guide the team across daily operations, including projection, film scheduling, staff rotas, stock control, and facilities
• Maintain excellent standards in guest service, cleanliness, and presentation
• Assist with managing key business metrics including labour control, cost management, and sales performance
• Ensure compliance with brand standards, health & safety, and operational procedures
• Take a lead on recruitment, onboarding, and development of team members
• Support delivery of local marketing initiatives and wider business goals

Step in to lead the venue...