Deputy ICES Service Lead

NHS; Willenhall; On-site; GBP 38,000 - 47,000; Full time

Job summary

A local healthcare provider in Willenhall is seeking an Operational Manager for the Integrated Community Equipment Service. The ideal candidate will have significant operational management experience in NHS environments, managing staff and ensuring service delivery. This role involves liaising with various healthcare professionals and maintaining effective operational standards. Competitive salary and full-time permanent position are offered.

Qualifications

• Recent experience in NHS/Secondary care is essential.
• Management qualification is desirable.
• Experience managing a team is essential.

Responsibilities

• Provide operational management support to the Service Lead.
• Manage the day-to-day operations of the Integrated Community Equipment Service.
• Ensure cost-saving initiatives are implemented.

Skills

Able to deal with multiple complex issues

Producing reports

Well-developed organisational skills

Familiar with Office 365 products

Education

Degree or equivalent experience

Tools

ELMS

Job description

Job summary

The post holder will be required to undertake a wide range of duties within the Integrated Community Equipment Service and provide operational management support to the Service Lead, the Division and the ICB to meet its quality, activity and financial targets. PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

The role will have the responsibility for the day to day operational management of the Integrated Community Equipment Service, supported by the Care Group Manager with strategic service redesigns/projects.

The post holder will be responsible for supporting any cost saving / cost effective development programmes assigned to the service and ensuring that transformation delivery ideas are actioned.

The person will also manage staff absence in the service.

The post holder will work with the Clinical Service Leads, Department Managers, GPs, Health Care Professionals from other hospitals/trusts and Social care colleagues, Finance, Information & Performance and Human Resource managers to support service developments and achievement of national and Local standards.

Job responsibilities

The post holder will be required to undertake a wide range of duties within the Integrated Community Equipment Service and provide operational management support to the Service Lead, the Division and the ICB to meet its quality, activity and financial targets.

To liaise with suppliers, manufacturers and contractors regarding provision, servicing, repair, delivery, collection of medical equipment and devices.

To be responsible for maintaining/updating information systems (ELMS) as required.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state‑of‑the‑art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted: 25 November 2025

Pay scheme: Agenda for change

Band: 6

Salary: £38,682 to £46,580 a year Pro Rata

Contract: Permanent

Working pattern: Full-time

Reference number: 407-COMMUNITY-7545537

Job locations

• Integrated Community Equipment Service
• Unit 5, Electrium Point, Ashmore Lake Way
• Willenhall
• WV12 4LF

Person Specification

• Qualifications Essential: Degree or equivalent demonstrable experience, Recent experience in NHS/ Secondary care
• Qualifications Desirable: Management Qualification, Other accredited / recognised professional qualification, Experience in NHS
• Knowledge and skills Essential: Able to deal with multiple complex issues and take the lead in the event of operational issues, Producing reports, Work on own initiative, Well developed organisational skills, Familiar with Office 365 products, specifically Excel, Word and PowerPoint, Knowledge of Trust policies and processes
• Experience Essential: Demonstrable experience managing a team, Experience working in medical equipment supplies, Experience working to tight deadlines, escalation processes and ability to delegate tasks appropriately
• Experience Desirable: Experience managing contractors, suppliers and procurement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Walsall Healthcare NHS Trust

Integrated Community Equipment Service

Unit 5, Electrium Point, Ashmore Lake Way

Willenhall

WV12 4LF

Employer's website: https://walsallhealthcare.nhs.uk (Opens in a new tab)