Deputy House Manager

YesGolfing; Kingston upon Thames; Remote; GBP 32,000 - 45,000; Full time

Job summary

Coombe Hill Golf Club in Kingston upon Thames seeks a Deputy House Manager to support the House Manager in delivering a premier clubhouse experience.

This role offers an ambitious hospitality professional the chance to develop leadership and operational skills across daily operations, guest service, and staff coordination.

You will ensure high standards of cleanliness, presentation and safety, cover shifts, manage stock and liaise with members and visitors.

Qualifications

• Minimum 3 years’ experience in hospitality management.
• Professional, polite, and well-presented.
• Highly organised with strong attention to detail.
• Experience supervising or leading a team.
• Strong communication and organisational skills.
• Golf club operations experience preferred, but all qualified applicants considered.

Responsibilities

• Assist with the smooth day-to-day running of the clubhouse.
• Maintain high cleanliness, presentation and service standards.
• Act as senior point of contact for members and staff.
• Manage opening and closing procedures.
• Address service issues and guest enquiries promptly.
• Assist with staff rotas and holiday arrangements.
• Monitor stock levels and assist with purchasing.
• Support Health & Safety obligations.
• Attend meetings and briefings as required.

Skills

Hospitality management

Team supervision

Communication skills

Organisational skills

Guest services

Job description

Full Time

Location: Golf Club Drive, Kingston-Upon-Thames, Surrey, England, KT2 7DF

Description:

Deputy House Manager, Coombe Hill Golf Club

Overview: Coombe Hill Golf Club seeks to appoint a Deputy House Manager to join its team. This exciting role offers an ambitious candidate the opportunity to gain valuable operational experience at one of the finest private member clubs in the UK. Ideal for those aspiring to a career in club management, this position offers a pathway to develop and grow in the industry.

The Club: Coombe Hill Golf Club is a magnificent parkland course located in Kingston Upon Thames. Designed by J.F. Abercromby, the club consistently ranks within England’s top 100 courses and is among the best golf clubs in Surrey. The club maintains a brilliant reputation for its commitment to delivering an outstanding golf experience in a welcoming and friendly atmosphere.

Duties: The Deputy House Manager will support the House Manager in the overall management of the clubhouse and its facilities, ensuring that members, guests and visitors receive a welcoming, professional and consistently high standard of service.

• Assist with the smooth and efficient day-to-day running of the clubhouse.
• Ensure all areas of the clubhouse are maintained to a consistently high standard of cleanliness, presentation and service.
• Act as a senior point of contact for members and staff and will deputise for the House Manager when required.
• Ensure that opening and closing procedures are completed correctly.
• Monitor standards of service and address operational issues promptly.
• Deal confidently and professionally with member and guest enquiries, requests and complaints.
• Assist with staff rotas, shift planning and holiday arrangements.
• Monitor stock levels and assist with ordering and stock control where required.
• Ensure appropriate stock rotation, storage and handling procedures are followed.
• Attend meetings and staff briefings as required.
• To undertake certain aspects of the club’s Health & Safety obligations.

Requirements: The successful candidate must be able to display the following attributes.

• A minimum of 3 years’ experience in hospitality management.
• Be professional, polite, and well-presented.
• Highly organised with strong attention to detail.
• Experience of supervising or leading a team.
• Strong communication and organisational skills.
• Whilst experience of golf club operations would be an advantage, the club welcomes applicants from all suitably qualified persons.

Salary: Competitive salary commensurate with the experience and skills of the applicant.

Hours: The role requires a flexible approach to working hours. The successful candidate will be expected to work a mixture of weekdays, evenings and weekends in accordance with the operational requirements of the Club.

Additional Information:

Use the contact information above to contact us for more information