Deputy Head of Planned/Unplanned Services

NHS; Greater London; On-site; GBP 70,000 - 81,000; Full time

Job summary

A leading healthcare organization in Greater London seeks a Deputy Head of Planned/Unplanned Services to lead service delivery and drive quality improvements. The role requires a registered nurse with an MSc and significant experience in community service management. The ideal candidate will have strong leadership skills and the ability to navigate complex situations, ensuring high standards of care and collaboration across teams. The salary ranges from £70,396 to £80,837 per year, inclusive of HCA.

Qualifications

• Significant experience managing a Community Service.
• Experience leading significant project work.
• Experience in budget management and CIP delivery.

Responsibilities

• Provide operational leadership to staff within service areas.
• Work with clinical and managerial colleagues to drive change.
• Ensure the safe delivery of services in line with objectives.

Skills

Clinical knowledge

Communication skills

Data analysis

Problem-solving

Education

Postgraduate studies at MSc Level or equivalent experience

Registered Nurse currently registered with the NMC

Job description

Deputy Head of Planned/Unplanned Services

The post holder in collaboration with the HoCS, Deputy Director, Clinical Director and leads assist in the setting of goals andobjectives for staff within the service in accordance with ELFT's policies to ensure delivery of excellent clinical care.

The post holder will be responsible for the effective management of human resource, financial resource, governance and business planning arrangements across the service lines.

The post holder will be responsible for the safe and effective delivery of services within their portfolio and ensuring the smooth and safe day to day running of services, maintaining positive staff and patient experience.

Ensuring that business continuity and resilient service delivery, supported by robust operational and capacity planning.

Work in partnership with colleagues across the organisation to ensure the delivery of the Trusts corporate objectives and transformation programmes including Quality Improvement.

Ensure collaboration between services to support quality improvements and collective achievement of performance standards incorporating quality, safety, contractual, access, financial and workforce.

Lead by example and act at all times as an ambassador for the Trust, championing the Trusts values and upholding the highest standards of behavior and compassion for colleagues.

Main duties of the job

To provide visible operational, professional leadership, guidance, support and direction to staff within service areas.

Work in partnership with the Heads of Clinical Service, Clinical Directors, Professional leads in delivering the objectives of the clinical service lines within service areas.

To be a professional role model supporting an inclusive culture of kindness and compassion.

To facilitate and drive change across the clinical service lines in line with the trust change agenda and to do so in conjunction with clinical and managerial colleagues and service improvement managers.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job responsibilities

For more details please refer to the attached detailed job description and main responsibilities for this vacancy.

Person Specification

Education/ Qualification/ Training

• Postgraduate studies at MSc Level or equivalent experience
• Registered Nurse currently registered with the NMC

Experience

• Significant experience of managing at least one Community Service i.e. specialist Nursing Service Primary care at Home team services Lead/Head of Service, ideally across more than one community discipline and in more than one setting i.e. acute and community /Local authority services
• Experience of working at a senior level, and in conjunction with external stakeholders e.g. partners in primary care and local commissioners
• Experience of leading significant project work
• Experience of Service development and Quality improvement
• Experience of writing business cases, negotiating service specifications and contracts
• Experience of budget management and CIP delivery
• Experience of District Nursing

Knowledge and Skills

• Significant clinical knowledge and understanding in own area
• Ability to communicate complex ideas and concepts and adapt communication style according to audience
• Ability to write clear and concise reports for discussion at senior level
• Ability to analyse data and interpret significance of data and apply this to service development across all disciplines
• Ability to problem solve and implement solutions
• Ability to navigate difficult situations and find an outcome even when this isn't obvious

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£70,396 to £80,837 a yearPer annum inc HCA