Deputy Head of Learning & Development - Corporate Guest Services

ILLUME RECRUITMENT; City Of London; On-site; GBP 60,000; Full time

Job summary

A leading Guest Services provider in London seeks a Deputy Head of Learning & Development. This role involves operational leadership of the L&D team and requires a strong background in 5* hotels or similar sectors along with a minimum of 3 years in a senior L&D position. The ideal candidate must possess impeccable presentation skills and a passion for delivering a 5* service.

Qualifications

• Minimum of 3 years in a senior Learning & Development role.
• Experience in a high-service environment like 5* Hotels.

Responsibilities

• Oversee operational leadership of the L&D team.
• Manage financial and resource planning for L&D services.
• Deliver expert consultancy to stakeholders.

Skills

Strong background in 5* Hotels, Corporate Reception Services, or Contract Catering

Senior L&D role experience for at least 3 years

Passion for providing a 5* service

Impeccable presentation skills

Job description

Deputy Head of Learning & Development - Corporate Guest Services - £60k

I am currently working with one of the UK’s leading Guest Services provider within the corporate sector, who are looking for their new Deputy Head of Learning & Development.

My client has a reputation for providing a 5* service to their clients and I’m looking for a Deputy Head of Learning & Development who shares that passion, constantly striving to ensure that all employee’s share that vision and are given the tools to achieve it.

You will be responsible for the operational leadership and management of the L&D team, ensuring strong delivery of program's and services across the company. The role provides day-to-day management of the L&D team, oversees financial and resource planning, and delivers expert consultancy to stakeholders.

The ideal Deputy Head of Learning & Development will have the following skills/ experience;

• A strong background within either 5* Hotels, Corporate Reception Services or Contract Catering
• Held a senior L&D role for a minimum of 3 years
• A natural passion for providing a 5* service
• Impeccable presentation skills

If you feel this is the Deputy Head of Learning & Development role for you, apply today to avoid missing out on this fantastic opportunity.