Deputy Head Housekeeper: Lead & Elevate Guest Experience

Omni Facilities Management; Camden Town; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company in Camden Town is seeking a Deputy Head Housekeeper to assist in overseeing all housekeeping areas of the hotel. The role involves training and managing a team while ensuring exceptional customer care and compliance with company policies. Ideal candidates should have extensive experience in hotel housekeeping management and excellent interpersonal skills. This position offers a permanent contract with competitive benefits.

Benefits

Up to 28 days paid holiday per year

Permanent contract of employment

Career progression opportunities

Retail discounts on various services

Qualifications

• Previous experience as an Assistant Housekeeping Manager or Housekeeping Manager is preferred.
• Experience of dealing with budgets, including analysing profit and loss is advantageous.
• Desirable to have experience dealing with Health & Safety matters.

Responsibilities

• Assist the Executive Head Housekeeper in coordinating the housekeeping areas of the hotel.
• Support in engaging, training, and inspiring the housekeeping team.
• Ensure high customer care and quality audits within the department.

Skills

Excellent interpersonal skills

Excellent written and verbal communication skills

Proficient in Microsoft Office

Ability to work effectively under pressure

Excellent organisation skills

Ability to motivate and inspire others

Job description

A leading facilities management company in Camden Town is seeking a Deputy Head Housekeeper to assist in overseeing all housekeeping areas of the hotel. The role involves training and managing a team while ensuring exceptional customer care and compliance with company policies. Ideal candidates should have extensive experience in hotel housekeeping management and excellent interpersonal skills. This position offers a permanent contract with competitive benefits.