Deputy General Manager - Football Centre

Flow Sports Personnel Ltd; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading Sports Centre Operator in London is seeking a Deputy General Manager to oversee daily operations. The successful candidate will manage staff, develop marketing strategies, and ensure high service quality. This role offers a range of benefits including bonus schemes, discounts, and provided uniforms. Experience in management and a solid understanding of health and safety policies are essential.

Benefits

Birthday Holiday

Paid breaks

Pension scheme

Employee assistance careline

Bonus scheme based on KPIs

Team incentives

50% Discount on related products

Free individual pitch hire

Annual events - Christmas night out

Uniform provided

Fantasy football team league with prizes

Qualifications

• Experience in staff supervision and management.
• Strong background in sales and marketing.
• Knowledge of health and safety policies.
• Ability to handle cash and administration procedures.

Responsibilities

• Assist with day-to-day management of the facility.
• Supervise employees and ensure high service standards.
• Develop sales and marketing plans.
• Recruit and select non-managerial staff.
• Implement health and safety policies.

Skills

Staff supervision

Sales and marketing development

Administration procedures

Health & Safety compliance

Cash and stock reconciliation

Job description

Our client is one of the UK's largest and most progressive Football Centre operators. They are currently looking to recruit a Deputy General Manager for their leading site based in Chingford, London.

Responsibilities

Assisting with the day-to-day management of the entire complex and supervision of all staff. The position entails working a flexible shift pattern to provide management cover at all times.

Purpose of Job

To provide a quality, effective and efficient service to users of our clients facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities.

Overview of main duties and responsibilities

• To supervise all employees including reception, bar, security staff and referees employed by the company, ensuring the highest standard of service is provided to all customers and guests at the facility.
• To contribute to the development of 3-6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off-peak periods.
• Assist the General Manager with the recruitment and selection of all non-managerial staff.
• To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
• To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first-aid and emergency evacuation procedures.
• Attend weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
• Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
• To ensure that all facilities, fixtures and fittings within the Club are maintained to a high standard internally and externally.
• To co-ordinate the ordering of stock/goods and services as required to ensure the club operates smoothly and effectively.

Benefits

• Birthday Holiday
• Paid breaks
• Pension scheme
• Access to employee assistance careline for you and your family
• Bonus scheme based on KP's
• Team incentives
• 50 % Discount on related products (parties function hire, food)
• Free individual pitch hire
• Annual events - Christmas night out
• Uniform provided
• Fantasy football team league with prizes