Deputy General Manager

University Hospitals of Derby and Burton NHS Foundation Trust; Walton-on-Trent; In loco; GBP 85.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Descrizione del lavoro

The Deputy General Manager Operations at University Hospitals of Derby and Burton NHS Foundation Trust leads patient flow, capacity and demand management across the organisation, working with clinical, operational and corporate teams to meet performance targets and service improvements.

You will provide senior operational leadership, participate in the Senior Manager On-Call rota, and drive robust escalation, governance and continuous improvement to ensure safe, efficient access to care for our

Descrizione del lavoro

An excellent opportunity has arisen for an experienced, forward-thinking and motivated operational leader to join our dynamic and dedicated Site Capacity and Flow team

The Deputy General Manager Operations plays a pivotal role in ensuring the safe, effective and efficient management of patient flow, capacity and demand across the organisation. Working closely with operational, clinical and divisional teams, the post holder supports the delivery of key operational objectives, national performance standards, financial targets and service improvement initiatives.

The role provides senior operational leadership both during normal working hours and through participation in the Senior Manager On-Call rota, ensuring robust escalation processes, effective communication and coordinated responses to operational pressures.

• Leading the operational management of patient flow, capacity, demand and escalation processes across the Trust to support timely access to care.
• Coordinating responses to operational pressures, including bed management, discharge processes and emergency care performance.
• Supporting the achievement of national and local performance standards through proactive performance monitoring and service improvement.
• Acting as a key link between clinical, operational and corporate teams to ensure effective communication, collaboration and decision-making.
• Providing visible leadership and management to operational teams, fostering a culture of accountability, continuous improvement and patient-centred care.
• Participating in the Senior Manager On-Call rota and providing operational leadership during periods of significant escalation, major incidents and business continuity events.
• Leading and contributing to the development and implementation of operational policies, procedures and service improvement programmes.
• Analysing operational data and performance metrics to identify trends, risks and opportunities for improvement, ensuring informed decision-making.
• Building and maintaining strong relationships with internal and external stakeholders, including clinical teams, system partners, commissioners and emergency service providers.
• Deputising for the General Manager as required, representing the service at internal and external meetings

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

For further details / informal visits contact: Name: Jemma Phillips Job title: General Manager Email address: [e-mail] Telephone number: 07989441621