Deputy General Manager

Sodexo; Wallingford; On-site; GBP 39,000 - 41,000; Full time

Job summary

A leading catering and FM services provider is looking for a Deputy General Manager to manage Catering and Hospitality services at RAF Benson, Wallingford. The role requires strong leadership skills and experience in controlling budgets to ensure service excellence. The ideal candidate will work 40 hours a week, with a salary range of £39,000 to £41,000 per annum. Benefits include parking, staff discounts, and mental health support.

Benefits

Free car parking

10% staff discount

Family days with flying displays

Discounted gym membership

Mental health & wellbeing support

Qualifications

• Proven experience in a senior management role within soft FM or high-volume catering industry.
• Strong track record of managing budgets and operational costs.
• Excellent conflict resolution and team engagement skills.

Responsibilities

• Oversee delivery of Catering and Hospitality services.
• Manage service performance based on KPIs and contractual agreements.
• Build and maintain strong client/customer relationships.

Skills

People leadership

Budget control

Conflict management

Health & Safety knowledge

Analytical skills

Job description

You'll be responsible for assisting the General Manager and help to lead Catering and Hospitality services on site, meeting contractual and financial parameters and being the main point of contact for department managers in catering services on site.

Responsibilities

• Ensure the efficient and financially controlled delivery of all Catering and Hospitality services across the designated site.
• Plan, organise and manage delivery of all services within all the catering operational business areas.
• Ensure standards of service detailed in the service level agreement, KPIs and within the schedules of the contractual terms and conditions are achieved, maintained and developed for assigned operational business area.
• Maintain excellent client/customer relationships.
• Manage all aspects of performance of an assigned group of direct reports.

Qualifications

• Proven knowledge and extensive experience of working in a senior management role within the soft FM service and/or high-volume catering industry.
• Demonstrable track record of successfully controlling budgets and reducing operational overspend, specifically in food or retail consumption.
• Strong people leadership and management skills, including the ability to manage performance, conflict, and engagement across diverse teams.
• High-level management knowledge of Health & Safety and Food Safety legislation and practical application.
• Excellent numerical, analytical, and problem-solving skills, capable of making independent, commercially sound decisions.

This is a unique opportunity to join a Global leader in Catering and FM Management with over 430,000 staff worldwide, and support our Armed Services Personnel as a Deputy General Manager at RAF Benson, Ewelme, Wallingford, OX10 6AA.

Working Hours: 40 hours per week. Monday to Friday 09:00 to 17:00 with flexibility required to cover evenings and weekends to meet business needs.

Salary: £39,000 - £41,000 per annum.

Location: RAF Benson, Ewelme, Wallingford, OX10 6AA.

Security requirement: Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position.

Benefits

• Free car parking on site.
• 10% staff discount in on-site shop.
• Family days with flying displays.
• Enjoy a Costa coffee and a cake at our onsite café the common room.
• Discounted membership at on site Gym.
• Sodexo Rewards and Benefits.
• Discounts at Sodexo partner brands.
• Mental health & wellbeing support.
• Employee Assistance Programme for personal, legal, and financial advice.
• 24/7 virtual GP & lifestyle rewards.
• Discounts for you & family.
• Financial tools & retirement plan.
• Cycle to Work & Paid volunteering day.