Deputy General Manager

Urban Pubs and Bars; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Discount on food & drink

Career development

Staff events

Wellbeing support

Flexible hours

Collaborative team

Job summary

Urban Pubs & Bars is seeking a Deputy General Manager to lead one of its London venues. You’ll report to the General Manager, drive front-of-house excellence, and partner with the Head Chef to deliver a premium Spanish and Italian dining experience.

Highly involved in coaching the team, optimizing sales, and maintaining warm, welcoming service. The role emphasizes hands-on leadership during busy service, staff development, and a passion for hospitality to ensure memorable guest experiences

Qualifications

• Experience as a Deputy General Manager or a strong Restaurant Manager ready for the next step.
• Background in quality, premium casual dining or high-volume restaurants with a strong food offering.
• Passion for food, wine and hospitality with an interest in Spanish and Italian cuisine.
• Strong leadership and the ability to inspire, develop and motivate a team.

Responsibilities

• Leading front-of-house teams to deliver outstanding, personable service.
• Supporting the General Manager with day-to-day restaurant operations.
• Driving sales and managing costs for strong commercial performance.
• Coaching, training and developing the team to build knowledge and capability.
• Working with Head Chef to ensure a seamless food and drink experience.
• Maintaining exceptional standards across service, presentation and guest experience.
• Taking ownership of the restaurant in the General Manager's absence.

Skills

Leadership

Team development

Guest experience

Cost awareness

Job description

Deputy General Manager – Salt Yard Restaurant Group – London

Spanish & Italian Tapas | Exceptional Food & Wine | Genuine Hospitality

Salt Yard Group is a collection of beautiful, individually styled restaurants bringing the very best of Spain and Italy to the heart of London. From the vibrant streets of Soho and Fitzrovia to the buzz of Borough Market and Covent Garden, our restaurants are all about incredible food, exceptional wines and the kind of warm, relaxed hospitality that keeps guests coming back.

Think beautifully crafted small plates, the finest seasonal ingredients, carefully selected wines, expertly made cocktails and lively dining rooms full of character. Whether it's a long lunch, an intimate dinner or a bustling evening service, we believe great hospitality should feel effortless, personal and memorable.

We're now looking for a passionate and experienced Deputy General Manager to join the Salt Yard family and help lead one of our fantastic London restaurants.

The Role

As Deputy General Manager, you'll be the General Manager's right hand, helping drive the restaurant forward while creating a brilliant environment for both our guests and our team.

You'll be hands-on, leading from the front and making sure every service runs smoothly, whether it's a busy Saturday evening, a relaxed weekday lunch or a special occasion.

You’ll Be Responsible For

• Leading and inspiring the front-of-house team to deliver outstanding, personable service.
• Supporting the General Manager with the day-to-day running of the restaurant.
• Driving sales, managing costs and maintaining strong commercial performance.
• Building a passionate, knowledgeable team through coaching, training and development.
• Working closely with the Head Chef to deliver a seamless food and drink experience.
• Developing your team's knowledge of our Spanish and Italian menus, wines and cocktails.
• Maintaining exceptional standards across service, presentation and the overall guest experience.
• Taking ownership of the restaurant in the General Manager's absence.

Who We're Looking For

We're looking for someone who genuinely loves restaurants. Someone who gets excited about great food, enjoys discovering new wines and understands that the smallest details can make the biggest difference to a guest's experience.

You’ll Ideally Have

• Experience as a Deputy General Manager, Assistant General Manager or a strong Restaurant Manager ready for the next step.
• A background in quality, premium casual dining or high-volume restaurants with a strong food offering.
• A genuine passion for food, wine and hospitality, with an interest in Spanish and Italian cuisine.
• Strong leadership skills and the ability to inspire, develop and motivate a team.
• A commercial mindset with a good understanding of sales, labour and stock management.
• The confidence to lead busy services while maintaining a relaxed and welcoming atmosphere.
• A natural ability to build relationships with guests and create memorable experiences.

Most importantly, you'll be a proper people person. Someone who leads by example, brings positive energy to every service and takes pride in creating a restaurant that both guests and the team love being part of.

What's in It for You?

• Competitive salary package.
• Great opportunities for career development and progression.
• 30% discount on food and drink across participating venues.
• Staff parties, trips and team events.
• Wellbeing support and Employee Assistance Programme.
• Flexible working hours to suit your lifestyle.
• The opportunity to work with exceptional food, wine and passionate hospitality professionals.

Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.

In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.