Deputy General Manager

Central Office of Information; Glasgow; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading hospitality group in Glasgow is seeking a Deputy General Manager to support sales growth and manage customer service excellence. Candidates should have strong leadership skills, the ability to communicate effectively, and experience in a similar role. This position offers various employee benefits, including flexible working opportunities and development programs.

Benefits

Electronics tips

Wagestream access

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development training

Head Office Development Days

Refer a Friend Scheme

Qualifications

• Experience in a similar role.
• Ability to work shifts, including evenings and weekends.
• Enjoy working as part of a team in a social environment.

Responsibilities

• Support sales growth.
• Control costs.
• Ensure excellent customer service.

Skills

Leadership skills

Communication skills

Commercial awareness

Job description

About Us

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role

As Deputy General Manager, your role will include:

• Supporting sales growth.
• Controlling costs.
• Ensuring consistently excellent customer service is delivered.
• Managing service standards and staff development.
• Accountability for specific shifts and the full unit in the absence of senior management.

The Person

The ideal candidate will have:

• Experience in a similar role.
• Great leadership skills and enjoy working as part of a team in a social environment.
• The ability to communicate at all levels
• A strong commercial awareness
• Availability to work shifts, including evenings and weekends as per business needs.

What We Offer

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Head Office Development Days.
• Refer a Friend Scheme.

Next Steps

If you think this is the role for you then apply now and one of our friendly team will be in touch.