Deputy Divisional Director of Operations - Medicine

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Deputy Divisional Director of Operations for Medicine. This senior leadership role involves overseeing operational delivery across multiple clinical services, driving performance, and implementing strategic initiatives. Candidates should have proven experience in operations management and a master's degree or equivalent qualifications. The position offers professional development opportunities and a supportive work environment.

Benefits

Professional development and training

Supportive work environment

Opportunities for career advancement

Qualifications

• Proven experience in operations management.
• Ability to manage senior clinical teams.
• Strong strategic leadership capabilities.

Responsibilities

• Provide senior leadership across multiple clinical services.
• Monitor and drive improvement programmes.
• Lead performance oversight and delivery.

Skills

Operations management

Leadership skills

Communication skills

Project management

Results-driven mindset

Education

Master’s degree in leadership or management

Management qualification or equivalent experience

Job description

Job Overview

Are you ready to take your career to the next level? We are thrilled to announce a unique opportunity for a dynamic and motivated individual to join our Urgent Care and Medicine Divisional Leadership Team as Deputy Divisional Director of Operations for Medicine.

As Deputy Divisional Director of Operations, you will play a pivotal role as a senior leader within the Division, responsible for the operational delivery of services across multiple sites. Working closely with the multidisciplinary leadership team, you will be accountable for driving operational excellence, delivering national performance standards, managing service financial control totals, workforce plans, quality standards, and strategic initiatives.

This is a fantastic opportunity to gain invaluable experience, develop your leadership skills, and make a significant impact on our organisation.

Main Duties of the Job

Key Responsibilities

• Provide senior leadership across multiple complex clinical services, working collaboratively with the divisional multidisciplinary team.
• Lead performance oversight and delivery, including monitoring, analysing, and reporting on key metrics, and driving improvement programmes to enhance service quality and outcomes.
• Champion service improvement by working with cross-functional teams to implement strategic priorities and transformation programmes.
• Use performance data and insights to inform decision-making and support continuous improvement across services.
• Line manage directorate teams, offering mentorship, guidance, and support to foster a high‑performing, inclusive, and values‑driven culture.
• Contribute to the development and execution of divisional strategies, ensuring alignment with organisational goals and national priorities.

What We Offer

• A challenging and rewarding role with the opportunity to make a real difference.
• Professional development and training to enhance your leadership capabilities.
• Exposure to high‑level decision‑making processes and strategic planning.
• A supportive and collaborative work environment.

Who We Are Looking For

• Proven experience in operations management.
• Strong leadership and project management skills.
• Excellent communication and interpersonal abilities.
• A proactive and results‑driven mindset.
• Ability to work effectively in a fast‑paced and dynamic environment.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability‑confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first‑class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours. We do our utmost to work with staff to meet their needs and the needs of our service and its users.

Detailed Job Description And Main Responsibilities

Please see attached job description and job specification for further details on the main responsibilities for this role.

Person Specification

Skills

• Essential criteria:
  • Ability to oversee and interpret performance targets of specialties
  • Good communication skills covering oral and written skills in formal and informal situations
  • Demonstrates an ability to network and collaborate across health and social care settings
  • Ability to assess a broad range of complex information quickly and accurately including finance activity, clinical and technical service data
  • Ability to provide strategic leadership to senior clinical teams
  • A clear understanding of the components of Clinical Governance and how these contribute to an integrated quality service
• Desirable criteria:
  • Knowledge of key national policy issues within services

Experience

• Essential criteria:
  • Operational experience
  • Significant experience of working at a senior operational management level within the NHS
  • Successful track record of managing change in a complex environment
  • Experience of service redesign and development of services to support continual improvement and efficiency
  • Highly developed financial and business management skills
• Desirable criteria:
  • Knowledge and understanding of NHS policy and of key changes in the NHS

Qualifications

• Essential criteria:
  • Master’s degree in leadership, management or relevant subject or equivalent (or able to demonstrate equivalent level of experience)
  • Evidence of continuing personal development
  • Management qualification or equivalent experience
• Desirable criteria:
  • Service / quality improvement qualification/ experience

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand‑new £100m state‑of‑the‑art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future‑proofed, featuring on‑site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helping us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.