Deputy Divisional Director- Clinical Support Services

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 65,000 - 85,000; Full time

Job summary

A regional healthcare provider is seeking a Deputy Divisional Director of Operations to lead transformation in Clinical Support Services. The role includes managing diagnostic services and collaborating with internal and external partners to optimize patient experiences. Ideal candidates will have a strong clinical focus and proven success in business case development. This position is key for driving strategic developments within the healthcare system.

Qualifications

• Clinical focus and experience in project planning.
• Proven track record in financial and business achievements.
• Enthusiastic and self-motivated.

Responsibilities

• Act as Deputy Divisional Director of Operations, CSS.
• Support major transformation projects and create business cases.
• Work closely with leadership teams and system partners.

Skills

Excellent people skills

Innovative and persuasive approach

Experience in business case creation

Proactive problem management

Job description

Overview

A Vacancy at The Shrewsbury and Telford Hospital NHS Trust.

This is an exciting time to be joining the Clinical Support Services Division as we embark on a journey of transformation and innovation.

The Clinical Support Services (CSS) division expanded recently and covers Oncology & Haematology, Pathology, Pharmacy, Radiology, Cardiorespiratory and Therapies at The Shrewsbury and Telford Hospital NHS Trust.

We are a friendly, innovative and business focussed team located at the two main sites within the Trust at The Royal Shrewsbury Hospital, The Princess Royal Hospital, and the Community Diagnostics Centre, Telford; with a strong and committed leadership team, led by Anna Martin, Director of Operations and Dr Angus McGregor Divisional Medical Director.

Partnership working is key to this role. Working with internal and system partners, you will ensure that our services are optimised to best support patient experience across our Trust and System. You will utilise your extensive collaborative and influencing skills to deliver the business as usual and support the implementation of major projects and transformation work, including HTP.

Role and responsibilities

• The post holder will act as Deputy Divisional Director of Operations, CSS and as a member of the CSS leadership team, play a key role in decision making within the Division. You will work with internal and system partners to support the implementation of major transformation projects, provide support for projects by creating business cases, plans and assurance as required; and support the Centres in the deployment of robust demand and capacity models.
• Your portfolio will comprise of a number of diagnostic services that support our Planned and UEC Pathways within SaTH and our community. You will be responsible for Radiology (including Cardio-Respiratory), Pathology, and the Community Diagnostics Centre which we host on behalf of our Integrated Care System.
• Working closely with the CSS Centre Leadership Teams, SaTH Divisional Colleagues, Corporate Services, Executive Team and STW System partners you will play a crucial role in developing the maturity and visibility of the progress of CSS transformation programmes.

Organisation context

The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for people in Shropshire, Telford & Wrekin and mid-Wales.

Candidate profile

I hope you’ll agree that this is a fantastic time to be joining our team and helping shape the future success of CSS. The successful candidate will contribute to key strategic developments for the benefit of the residents of Shropshire and mid-Wales; they will have an innovative and persuasive approach, have a clinical focus and experience in creating the business case and project plans for approved schemes.

Applications

Applications are therefore invited from enthusiastic professionals with excellent people skills and an excellent track record of success, including sound financial and business achievements. You will be creatively self-motivated, proactive and comfortable with managing complex problems.

For full duties and responsibilities please refer to the attached document entitled Job Description.

This advert closes on Tuesday 11 Nov 2025