Deputy Discharge Operations Manager

East Kent Hospitals University NHS Foundation Trust; Ashford; On-site; GBP 30,000 - 45,000; Full time

Job summary

An exciting opportunity has arisen for a Discharge Operations Manager within General & Specialist Medicine at the William Harvey Hospital in Ashford. This role involves leading projects to enhance patient flows and ensuring efficient service delivery in a pioneering trust focused on healthcare innovation.

Benefits

Flexible working options

Qualifications

• GCSE Grades A-C required.
• Understanding of NHS targets and management experience desired.

Responsibilities

• Manage patient flow and capacity through the hospital.
• Provide information on capacity and departmental resource utilisation.
• Collaborate with clinical and operational leads.

Skills

Management procedures & policies

Organisational skills

Time management

Initiative

Understanding of patient flow

Conflict management

Education

GCSE Grades A-C

Evidence of continued professional development

Tools

Word

Excel

Job description

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Job summary

An exciting opportunity has arisen for a Discharge Operations Manager within General & Specialist Medicine, based at the William Harvey Hospital in Ashford, to lead, motivate and manage the various projects within GSM and to ensure our service runs smoothly on a day to day basis.

You will work with clinical and operational leads to provide high quality information which allows greater understanding of patient flows within the specialties and allows capacity to be managed more proactively in the services.

It is expected that the post holders will work collaboratively with other sites and Divisions to support the effective use of the Trust's capacity and ensure optimum patient flows through the hospitals.

We are a pioneering trust, on an exciting journey of healthcare transformation, innovation, and a strong team ethos. We are looking for positive leaders who want to help us deliver first-class patient care to a fascinating and complex population and be part of something special.

Main duties of the job

The post holder will be responsible for the provision of information on capacity and the flow of patients through the department, ensuring efficient utilisation of the designated clinical areas of the Division and with colleagues across the Trust and ensuring the patient pathway is managed in such a way that patients experience a service that is efficient and fluid

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has produced COVID-19 vaccine communication materials.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Job description
Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Person Specification

Qualifications

Essential

• GCSE Grades A-C

Desirable

• Evidence of continued professional development

Management Experience

Essential

• Knowledge of management procedures & policies
• Computer literate including Word and Excel and use of software packages
• Excellent organisational and time management skills
• Ability to work on own initiative
• Understanding of patient flow and capacity management
• Understanding of NHS constitutional targets

Desirable

• At least 1 years management experience or equivalent
• Demonstrable ability to manage conflict, influence and negotiate.
• Experience working within an operational area in a complex, multi sited, multi-professional organization.

Person Specification
Qualifications

Essential

• GCSE Grades A-C

Desirable

• Evidence of continued professional development

Management Experience

Essential

• Knowledge of management procedures & policies
• Computer literate including Word and Excel and use of software packages
• Excellent organisational and time management skills
• Ability to work on own initiative
• Understanding of patient flow and capacity management
• Understanding of NHS constitutional targets

Desirable

• At least 1 years management experience or equivalent
• Demonstrable ability to manage conflict, influence and negotiate.
• Experience working within an operational area in a complex, multi sited, multi-professional organization.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust
Address

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ

Employer's website