Deputy Directorate Manager

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 70,000 - 90,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust seeks a Deputy Directorate Manager for the Specialist Medicine Directorate to lead day-to-day operations, ensure delivery of financial plans, and drive service improvements across multiple clinical units.

You will work with the Directorate Manager, Clinical Director and Matrons to secure resources, manage budgets, and implement CIPs while maintaining high standards of patient care and staff engagement within the Directorate.

Qualifications

• Significant acute operational management experience in a complex organisation.
• Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.
• Experience of business planning techniques and managing business processes.
• Project management experience.

Responsibilities

• Lead, motivate and develop staff within designated Clinical Units and contribute to workforce planning.
• Support the Directorate Manager and Clinical Director to deliver strategic direction and financial balance for the Directorate.
• Monitor performance against targets (activity, finance, outcomes) and address variances to ensure service delivery standards.

Skills

Operational management

Data analysis

Project management

Budgeting

Education

MBA or post-graduate management qualification

Degree or equivalent management experience

Job description

The Specialist Medicine Directorate comprises of Dermatology, Clinical Immunology, Sexual Health, Clinical Genetics, Respiratory, Infectious Diseases and Diabetes and Endocrine. In conjunction with the Directorate Manager (DM), Clinical Director and Matrons the Deputy Directorate Managers will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards and will contribute to shaping the future healthcare across the local economy. Each Deputy is responsible for working with the DM to ensure the efficient and effective day-to-day running of the Clinical Directorate and delivering key quality, performance and financial plans, achieving key service improvements within the Clinical Directorate and line managing appropriate staff within designated clinical units. The post holders are key members of the Clinical Directorate leadership team, and will develop and implement Directorate plans to secure the agreed objectives for the Clinical Directorate and make a positive contribution to delivery of health care across the local health community., Support the Directorate Manager and the Clinical Director to determine the strategic direction for the Directorates, identifying future resourcing requirements and ensuring that the Directorate meets contractual and other operational requirements. Ensure the Specialist Medicine Directorate delivers on the range of national and locally defined access targets and that patients are able to access services delivered in a timely way. Support the delivery of financial balance across the Specialist Medicine Directorate through active and regular monitoring and management of expenditure. Monitor and take action to ensure that all quality, productivity and profitability targets are achieved. In line with Specialist Medicine Directorate and Trust strategy, develop best practice, service modernisation and improvement plans for the area, to enhance the patient experience and deliver value for money. Facilitate change within and across organisational and professional boundaries. Support the DM as the budget holder to deliver a balanced budget for the Directorate, ensuring the services provided are sustainable and delivered within the budgetary constraints. Support the development and delivery of Cost Improvement Programmes (CIP) In conjunction with the DM and Directorate Accountant lead responsibility for reviewing income and expenditure within the designated Clinical Units and the production and delivery of strategies to ensure their business viability. Work with the DM and Clinical Director to formulate an effect and viable business plan for the designated Clinical Units and the Specialist Medicine Directorate working to ensure that it conforms to the overall Specialist Medicine Directorate and Trust business plan and takes account of the demand for services from the Trust and local and national trends and developments. Advise and support the Clinical Director on the appropriate application of the Business Planning process and ensure it is communicated across the Clinical Units. Support the Directorate General Manager to identify, in conjunction with the Clinical Director, all commissioning intentions in designated Clinical Units and develop the business cases to support future developments. Monitor the progress of existing projects and evaluate all completed projects that improve service delivery. To assist the DM in delivering and monitoring performance against set targets (activity, finance, outcomes, utilisation) within designated clinical units and across the Specialist Medicine Directorate, and address variances should they occur to ensure effective delivery of service and standards. Work directly with the Clinical Leads of designated Clinical Units regarding financial procedures and use a balance scorecard approach to provide monthly summaries of financial and activity performance for relevant meetings. To lead, manage, motivate and develop staff within the designated Clinical Units, and to maintain the highest level of staff morale and to create a climate within the Directorate, characterised by high standards of openness in line with the Trust values. Communicate the Trust's and Directorate's objectives, future plan and current progress against plans to all staff within the designated Clinical Units. Ensure training and development needs of staff within the area are identified and reflected in the annual business plan. To support the Directorate Manager in developing and maintaining the Workforce Plan. Line manage all designated staff in line with the Trust's HR policies and procedures, providing annual appraisal. In conjunction with the DM, Clinical Director and HR Business Partner develop local workforce plans, employee engagement and workforce productivity plans to ensure delivery of the Trust's Workforce Effectiveness Strategy, focusing on enhancing the commitment of staff and optimising workforce productivity and performance. Ensure that staff management arrangements within the designated Clinical Units are consistent with HR policies and procedures within the Trust and to ensure that good practice in recruitment, appraisal, performance management and other policies are maintained. Support the development and delivery of the Governance agenda including clinical and non clinical aspects of care and service; this will include establishing systems to monitor clinical standards ensuring high standards of care that is evidence based and integral to service delivery and involving patients and others in developing and enhancing services. Carry out regular reviews of incidents, complaints, risk assessments and other multidisciplinary audits across and within the designated Clinical Units, ensuring that appropriate follow-up is taken to address and reduce risk and that learning is disseminated across the unit. Support the DM, Clinical Director and Matrons in integrating the work of the medical, nursing, administrative and other professional/clinical staff and aligning these around the delivery of effective and efficient services. Manage processes to enable effective communications within and between teams, including contributing to and coordinating performance meetings as required by Directorate Manager and Clinical Director as appropriate. To manage and coordinate designated administrative and managerial processes, e.g. complaints, critical incidents and safety alerts and ensure systems are in place to provide all statutory, regulatory and other information To participate in committees and working groups and act on behalf of the Clinical Director, ensuring that at all times a corporate approach is taken., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

• Significant acute operational management experience, in a complex organisation
• Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.
• Experience of business planning techniques and managing business processes
• Project management experience

Desirable criteria

• Experience of designing/ improving business systems and processes, Educated to degree level in relevant field or equivalent level of management experience., MBA or post graduate management qualification, General Management theory and practice, including quality, financial management, HR management and service/business development
• Change management/service improvement techniques.
  Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Sexual Safety Charter: In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.