Deputy Director of Operations

Birmingham Women's and Children's Hospital and Charity; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading healthcare trust in Birmingham is seeking a dynamic Deputy Director of Operations to enhance operations across maternity, gynaecology, and neonatal services. Responsibilities include strategic leadership, optimizing care pathways through digital transformation, and ensuring compliance with healthcare standards. Ideal candidates will have strong project management experience in a healthcare setting and a commitment to improving patient outcomes.

Qualifications

• Strong leadership skills in a healthcare setting are essential.
• Experience in managing complex projects and organizational change.
• Understanding of healthcare governance and regulation.

Responsibilities

• Lead digital transformation and optimize care pathways.
• Support strategic planning and development of services.
• Achieve performance targets and lead partnerships with agencies.
• Ensure compliance with Care Quality Commission standards.
• Manage budgets and deliver savings as part of financial plans.
• Oversee high-quality care in maternity, gynaecology, and neonatal services.

Skills

Strategic leadership

Project management

Stakeholder engagement

Healthcare governance

Service development

Job description

Overview

Be part of shaping the future of women’s and newborn care. Birmingham Women’s Hospital, part of Birmingham Women’s & Children’s NHS Trust, invites a dynamic and motivated Deputy Director of Operations to join our senior leadership team. This role provides an exciting opportunity to make a real difference within one of the UK’s leading specialist hospitals, delivering care across Maternity, Gynaecology and Neonatal services. You will work closely with clinical teams to ensure our services are safe, efficient and continually evolving to meet the needs of women, babies and families.

Key Responsibilities

• Following the successful implementation of our electronic patient record, lead the organisation into an exciting phase of digital transformation, collaborating with clinical teams to optimise and transform care pathways, harnessing technology and innovation to improve patient outcomes and staff experience.
• Support the Director of Operations and the senior leadership team in strategic planning, development and redesign of services within the division.
• Achieve all local and national performance targets as decreed in the Operating framework, and lead the development of partnerships with external agencies and other NHS organisations to support the delivery of BWC services within the local healthcare environment.
• Work with the Director of Operations and Associate Director of Nursing to ensure the division meets all Care Quality Commission core standards through effective governance systems and processes.
• Provide senior strategic leadership for the project management of divisional initiatives, maintaining an income and expenditure balance for the Management Group by delivering the agreed savings programme as part of the financial plan.
• Ensure a robust workforce plan is in place to support the delivery of the plan, keeping staff engaged and valued. Lead and manage complex projects including service development and capital developments, improving capacity, service efficiency, quality and capability, and spearhead large‑scale organisational change.
• Lead the design and implementation of strategic performance measures and targets, helping to shape the future of activity and financial planning for the division.
• Maintain senior oversight and expert delivery across frontline teams in the maternity, gynaecology and neonatal services, ensuring high‑quality care and efficient operations.

About the Trust

Birmingham Women’s and Children’s NHS Foundation Trust was formed in February 2017 to provide the highest quality, world‑class physical and mental health care for our women, children and families. We unite our hospitals to create seamless care, invest in specialist treatment and maintain world‑leading neonatal and fetal work. Birmingham Women’s Hospital is one of two dedicated women’s hospitals in the UK, delivering more than 8,200 babies a year and offering a full range of gynaecological, maternity and neonatal care.

Commitment to Equality, Diversity and Inclusion

Our Trust is committed to creating the best place to work. We promote inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Contact

For further details or informal visits, please contact: Name: Manjinder Palak
Job title: Director of Operations
Email address: [e-mail]
Telephone number: 0121 333 9999