Deputy Director, IT Service Operations & Digital Workplace

Onyx-Conseil; United Kingdom; On-site; GBP 80,000 - 120,000; Full time

Job summary

A regulatory organization in the United Kingdom seeks a Deputy Director of IT Service Operations. The role involves providing strategic leadership across IT service operations, ensuring the delivery of secure digital services, and driving continuous improvement. Candidates should have experience in ITIL practices and a strong focus on end-user computing. This position is crucial for enhancing user experience and operational excellence within the organization.

Qualifications

• Strong leadership skills to drive a service-centric culture.
• Experience in ITIL-aligned practices and service management.
• Ability to lead enterprise-wide transformation initiatives.

Responsibilities

• Provide strategic leadership across IT service operations.
• Ensure delivery of resilient and secure digital services.
• Drive the strategic roadmap for End User Computing.

Job description

A regulatory organization in the United Kingdom seeks a Deputy Director of IT Service Operations. The role involves providing strategic leadership across IT service operations, ensuring the delivery of secure digital services, and driving continuous improvement. Candidates should have experience in ITIL practices and a strong focus on end-user computing. This position is crucial for enhancing user experience and operational excellence within the organization.