Deputy Community Service Manager for Mental Health Service

Buy A Boat Now; Torquay; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading mental health care provider in Torquay is seeking a Band 8A manager to oversee Mental Health ASC services. You will be responsible for strategic leadership, ensuring integrated care with health partners, and managing a social care workforce. The ideal candidate will have extensive experience in mental health management and be a qualified AMHP, offering competitive salary and benefits in a supportive environment.

Benefits

Competitive salary

Comprehensive training and development

Qualifications

• Extensive experience in mental health services management.
• Proven leadership skills in a healthcare environment.
• Must be a qualified AMHP (Approved Mental Health Professional).

Responsibilities

• Provide operational and strategic oversight for Mental Health ASC services.
• Ensure effective performance across Adult Social Care Teams.
• Manage social care workforce within the Mental Health ASC Services.

Skills

Leadership

Communication

Team Management

Strategic Planning

Education

Postgraduate qualification in Mental Health or Social Work

Job description

To provide operational and strategic oversight to all the Mental Health ASC services and to ensure effective and efficient performance across Adult Social Care Teams within this service.

The role is a Band 8A

Note: If you are a qualified AMHP the salary attracts a enhancement of 11.8% for commitment to the AMHP Rota, there is an expectation of a minimum commitment of 2 duties per month for WTE (Pro Rata)

To be accountable to the Baywide Community Services Manager for mental health services for providing a person‑centred health service, in partnership with our local health partners, other statutory services, voluntary and independent sector organisations.

To provide operational and strategic leadership across Mental Health Adult Social Care Teams and Emergency Mental Health Services. The successful applicant will need to ensure that there is a continued commitment to integrated working with health colleagues and also partner agencies.

To have responsibility for the oversight of the social care workforce within the Mental Health ASC Services and to ensure that all staff are appropriately line managed, supervised and supported in accordance with the relevant policies of Torbay and South Devon NHS Foundation Trust.

Why Work With Us

About The Team And Department

There are two Mental Health Social Work teams, one Multi‑Disciplinary Specialist Care Home Team that sits within Mental Health Social Care provision, plus the acute mental health services, of Day Time AMHP Duty Service and the Emergency Duty Service (EDS) which is an out of hours service. The Mental Health services provide specialist mental health social care interventions and emergency mental health pathways, we work in an integrated way with mental health colleagues in Devon Partnership Trust (DPT) to ensure the delivery of high‑quality care services for people living in Torbay.

Communication and Working Relationships

Providing monthly performance reports and information to the Community Service Manager.

• Working co‑operatively across the service areas and with our colleagues in adult social care to maintain workflow and encourage collaborative working across the service provision
• Attend and, when required, chair multi‑agency safeguarding and legal meetings
• Liaison with a range of other agencies e.g. solicitors, social care, general practitioners, commissioners etc. as required
• Analysing and communicating complex information to the social care teams
• Supporting Social Work Leads to foster Social Care teams that are motivated and resilient

Responsibility for Policy and Service Development

Working with care providers, services and the community voluntary sector to ensure there are high quality social care support services for people living in Torbay.

• Working across multi‑disciplinary teams to ensure an accurate response to service user need
• Working with the Integrated Project Management Office (IPMO) to drive change and improvements to service delivery
• Developing Standard Operating Procedures (SOPs) where necessary to ensure safe and consistent services
• To act as an agent of change in respect of service and practice development
• To represent the organisation across multi‑agencies and whole systems approaches to improve partnership and collaborative working, where possible

To ensure that policies and procedures in regard to safeguarding adults are understood, adopted and applied by all staff. This will include directing and leading whole home investigations, Provider of Concern Processes and supporting Safeguarding Serious Case Reviews as necessary.

To ensure all complaints are investigated appropriately via the Quality Assurance Social Work Lead, in accordance with the requirements of each agency, and to utilise learning to continuously improve practice. This will include working in conjunction with the Feedback and Engagement Team to achieve a local resolution (where possible) of informal complaints, to manage formal complaints (in accordance with the complaints polices of Torbay and South Devon NHS Foundation Trust and Torbay Council).

Responsibility for Finance and other Resources

• To support CSM in the management of the overall budget for the Torbay Mental Health Services
• To authorise complex packages of high value in line with TSDFTs Scheme of Delegation and attend Complex Care Funding Panel where necessary

Responsibility for Supervision, Training, Leadership and Management

• Supervising team Leads and Senior practitioners in line with Trust expectations
• Chairing Complex Care service meetings and Leads meetings
• To provide consistent and effective leadership to teams, managers and practice leads
• To support other members of the Senior Leadership Team
• To ensure the health, safety and wellbeing of health and social care staff in line with relevant TSDFT HR and operational policies
• Maintain an awareness of professional and ethical issues to ensure care is delivered in a professional timely and courteous manner by all members of the team, respecting the different spiritual and cultural backgrounds of colleagues, patients and relatives
• Role model high standards of social work practice and uphold this with Leads and Senior Practitioners within the mental health services

Responsibility for Research and Development

• Ensuring there are processes in place for implementing local and government policy and procedures
• Support Band 7 Social Workers/ Practitioners to maintain up to date knowledge in respect of the legal frameworks that govern Adult Social Care and disseminate this to Social Care staff within the Mental Health /Complex Care Service
• Leading projects and tests of changes as delegated by the Community Service Manager

To learn and understand research in order to inform opportunities for development and improvement to ensure integrated services provide, meet or exceed national standards for performance and innovation where possible.

• To be part of the Senior Leadership Team within TSDFT that oversees the delivery and development of Health and Social Care Services in Torbay