Deputy Claims and Inquest Manager

Cambridge University Hospitals NHS Foundation Trust; Cambridge; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Supportive team

Development opportunities

Hybrid working model

Job summary

A leading NHS Trust in Cambridge is seeking a Deputy Claims & Inquest Manager. The role involves managing clinical negligence and non-clinical claims, coordinating inquests, and supporting policy initiatives to enhance patient safety. The ideal candidate is experienced in healthcare claims, possesses strong stakeholder management skills, and thrives in a learning-focused environment. This full-time position offers hybrid working opportunities.

Qualifications

• Experience in claims/inquests within healthcare or a regulated setting.
• Proven ability to handle complex situations calmly under pressure.
• Highly organized with excellent analytical skills.

Responsibilities

• Manage clinical negligence and non-clinical claims effectively.
• Coordinate inquests from evidence gathering to court representation.
• Produce insightful reports for trust committees.
• Produce clear reports and dashboards for Trust committees on learning from deaths, inquests and claims outcomes.
• Advise and train clinicians and managers on medico-legal processes and record-keeping.
• Support policy, risk and quality-improvement work to reduce harm and repeat incidents.

Skills

Stakeholder management

Communication

Analytical skills

Data reporting

Well organised

RLDatix familiarity

Tools

RLDatix

Job description

Overview

Make a real impact at one of the UK’s leading teaching hospitals. We’re looking for a proactive Deputy Claims & Inquest Manager to help deliver fair, timely resolution of clinical/EL/PL claims and high-quality inquest management—driving learning, patient safety, and staff support across CUH.

What you’ll do

• Lead day-to-day management of a mixed portfolio of clinical negligence and non-clinical claims, liaising with NHS Resolution and panel firms.
• Coordinate inquests end-to-end: evidence gathering, statements, disclosure, witness preparation, and representation at Coroner’s Court.
• Ensure robust governance: Duty of Candour, PIRHs, action tracking, and learning dissemination with divisions.
• Produce clear, insightful reports and dashboards (e.g., Learning from Deaths, inquests & claims outcomes) for Trust committees.
• Advise and train clinicians and managers on medico-legal process, disclosure, and good record-keeping.
• Support policy, risk, and quality-improvement work to reduce harm and repeat incidents.

About you

• Experienced in claims/inquests within healthcare or a regulated setting, with strong stakeholder skills and calm under pressure.
• Excellent communicator, analytically sharp, and highly organised; confident with RLDatix (or similar) and data reporting.

Why CUH

• High-profile, values-led Trust with a strong learning culture, complex and interesting caseload, and real scope to shape improvement.
• Supportive team, development opportunities, and hybrid working.

How to apply

For the full job description and person specification, see current vacancies at careers.cuh.nhs.uk.

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Hospitals and Health Care