Deputy Chief Operating Officer

University Hospitals Dorset NHS Foundation Trust; Poole; On-site; GBP 200,000 +; Full time

Job summary

A leading healthcare institution in Dorset is seeking a Deputy Chief Operating Officer to lead transformation in acute services. You will provide strategic leadership, oversee operational delivery across multiple sites, and champion patient-centred care. The role requires significant senior leadership experience, a track record of service improvement, and a collaborative approach to healthcare. This is a pivotal opportunity to impact community health services significantly.

Qualifications

• Proven acute NHS operational leader.
• Strong track record of delivering large-scale service transformation.
• Experience in urgent and emergency care improvements.

Responsibilities

• Provide leadership to the Chief Operating Officer.
• Drive operational delivery and performance improvements.
• Shape and deliver the emergency care strategy.

Skills

Senior leadership experience

Service transformation expertise

Operational improvement skills

Collaborative leadership style

Commitment to patient-centred care

Education

First degree or equivalent managerial experience

Job description

Go back University Hospitals Dorset NHS Foundation Trust

Deputy Chief Operating Officer

The closing date is 08 December 2025

Are you a dynamic, high-impact senior leader ready to shape the future of acute hospital services in Dorset?

We're looking for an influential, energetic and visionary Deputy Chief Operating Officer to join our Chief Operating Officer's leadership team. This is a pivotal role at the heart of our organisation–implementing our Board strategy while steering the day-to-day delivery of outstanding acute care across our three sites.

You’ll lead major transformation programmes, strengthen system-wide collaboration across Dorset, and accelerate the delivery of our strategic ambitions. From redefining our urgent and emergency care pathways to improving patient flow and building operational resilience, your leadership will help reset and elevate the way we care for our communities.

Location: University Hospitals Dorset NHS Foundation Trust

Salary: Agenda for Change Band 9

Closing Date: 8 December 2025

Shortlisting Date: 9th and 10th December 2025

Interview Date: 19 December 2025

Main duties of the job

• Act as a key deputy to the Chief Operating Officer, providing confident, visible and values-driven leadership


• Inspire a culture of empowerment, high performance and clinical excellence–driving forward our Patient First improvement approach


• Lead operational delivery and high-profile transformation programmes across all sites


• Drive performance improvement and ensure quality, safety and regulatory standards are met and exceeded


• Shape and deliver our emergency care strategy, including flow, SDEC, admission avoidance and discharge optimisation


• Support financial and contractual performance, including activity planning and efficiency programmes


• Build strong, strategic partnerships within the wider Dorset health and care system


• Champion a truly patient-centred culture, ensuring every team lives our Trust values

About us

At UHD, our values define everything we do as #TeamUHD—how we treat our patients, our visitors and one another.

We're investing in our facilities like never before. Following our merger and through the continued delivery of our New Hospital Programme, we are transforming the way we work, the environments we work in, and the care we provide.

This is your chance to shape the next chapter.

If you're motivated by challenge, driven by excellence, and ready to make a meaningful, organisation-wide impact, this is a rare and exciting opportunity to lead at scale.

If you share our ambition to shape the future of hospital services in Dorset, we would be delighted to hear from you.

Job responsibilities

Please refer to Job Description and Person Specification for more details.

For this role you will be a proven acute NHS operational leader with:

• Significant senior leadership experience within an acute provider


• A strong track record of delivering large-scale, measurable service transformation


• Operational and performance improvement expertise ideally including urgent and emergency care


• A collaborative, engaging leadership style with the ability to influence at every level and across organisational boundaries


• A steadfast commitment to patient-centred care, quality improvement and system-wide partnership working

This is a demanding, high-profile and hugely rewarding role perfect for someone who thrives in complexity, leads with clarity, and delivers with impact.

Person Specification

Senior NHS operational leadership

• First degree or appropriate level of senior managerial experience


• Significant experience in redesigning urgent and emergency care pathways, patient flow optimisation or SDEC development

Delivery of large-scale service change

• Successful oversight of large budgets and complex financial recovery or efficiency programmes


• Ability to anticipate and respond to system-level challenges, balancing strategic and operational priorities


• Participation in national leadership development programmes (e.g., Nye Bevan, Elizabeth Garrett Anderson)


• Experience leading operational delivery across multiple hospital sites or complex multi-location services


• Desire to contribute to long-term strategic development--not just operational delivery


• Fundamentally demonstrates examples of how to deliver services in different ways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset NHS Foundation Trust

University Hospitals Dorset NHS Foundation Trust