Deputy Care Manager

Rightathomemaid; Henley-on-Thames; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading homecare provider in Henley-on-Thames is seeking a Deputy Care Manager to support day-to-day operations and compliance with care regulations. You will mentor care assistants and engage with the community. Ideal candidates have Level 3 in Health & Social Care and experience in care supervision. Competitive salary up to £30k and a performance-based bonus scheme offered.

Benefits

Competitive salary

Performance-based bonus scheme

20 Days Holiday + Bank Holidays

Pension scheme

Clear career progression pathway

Blue Light Card

Qualifications

• Experience supervising or leading a team in the care sector.
• Understanding of CQC’s ‘Good’ and ‘Outstanding’ standards.
• Comfortable using IT and administrative tools.

Responsibilities

• Support the Registered Manager in day-to-day operations.
• Ensure compliance with CQC regulations.
• Supervise and train Care Assistants.

Skills

Customer service skills

Communication skills

Organisational skills

Flexibility

Attention to detail

Education

Level 3 in Health & Social Care

Tools

MS Office

Job description

It takes a truly special person, with the right personality and a passion for making a real difference, to work for Right at Home Maidenhead

Right at Home Maidenhead provide premium quality homecare to adults with physical and learning disabilities and the elderly. We have built up a first-class reputation world-wide and are recognised as one of the top industry leaders in the UK.

A new and exciting opportunity has become available to join our fantastic team as our Deputy Care Manager. We are looking for a highly experienced and enthusiastic professional who is keen to take on a stimulating role that will support us in shaping the future of our award-winning business.

We offer:

• Competitive salary – Up to £30k
• Performance-based bonus scheme
• 20 Days Holiday + Bank Holidays (28 in total)
• Pension scheme
• Clear career progression pathway
• Supportive, friendly and professional team
• Blue Light Card

Main Duties and Responsibilities;

This role will see you balancing operational care leadership with a little bit of community engagement. Your responsibilities will include:

Deputy Care Manager Duties

Support the Registered Manager in day-to-day operations and quality assurance

Help ensure compliance with CQC regulations and support inspections

Supervise, mentor, and train Care Assistants to maintain our high standards

Assist in scheduling and cover care calls when needed, including on-call duties (every other weekend)

Participate in the recruitment, induction, and retention of care staff

Evaluate and allocate workload for the care team efficiently

Promote adherence to policies, procedures, and best practices

Build relationships with community groups, venues, charities, and local services

Raise awareness of Right at Home’s services through local engagement

Collaborate with the Care Manager and Business Owner on marketing initiatives

Skills and Attributes:

• Has the desire to make a real difference and greatly improve an already well-established business
• Excellent customer service, communication and interpersonal skills
• Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
• Self-motivated and flexible
• Extremely well organised, excellent planning and prioritising ability with high attention to detail
• Ability to establish and maintain effective professional working relationships
• Strong administration skills and ability to manage multiple work loads

What we’re looking for:

Level 3 (or working towards) in Health & Social Care

Experience supervising or leading a team in the care sector

Understanding of CQC’s ‘Good’ and ‘Outstanding’ standards

Strong organisational, time-management and communication skills

Confident working independently and within a team

Comfortable using IT and administrative tools

Creativity and enthusiasm for building community connections

Experience in outreach, events or customer-facing roles is a plus

Full UK or EU/EEA driving licence and access to your own vehicle

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics