Deputy Branch Manager, Complex Care — Lead & Improve Care Teams

Leaders in Care; Greater London; On-site; GBP 38,000 - 42,000; Full time

Job summary

A leading complex care provider is seeking a Deputy Branch Manager for their SE London Head Office. In this full-time role, you will manage 7 Care Coordinators, oversee daily operations, and ensure service delivery meets CQC standards. The ideal candidate has at least 1 year of management experience in health & social care, strong leadership skills, and knowledge of compliance protocols. This position offers a salary of £38,000–£42,000 DOE, along with benefits and progression opportunities.

Benefits

Performance bonus

Ongoing training & professional development

Clear progression opportunities

Qualifications

• Minimum 1 year as a Deputy Branch Manager (or equivalent) in health & social care.
• Strong knowledge of CQC standards and incident management.
• Proven experience managing coordinators in a fast-paced environment.

Responsibilities

• Lead and manage 7 Care Coordinators.
• Oversee daily operations and service delivery.
• Manage incidents and ensure compliance with CQC standards.
• Track and improve KPIs related to service delivery.

Skills

Leadership skills

CQC standards knowledge

Stakeholder communication

Calm and organized

Job description

A leading complex care provider is seeking a Deputy Branch Manager for their SE London Head Office. In this full-time role, you will manage 7 Care Coordinators, oversee daily operations, and ensure service delivery meets CQC standards. The ideal candidate has at least 1 year of management experience in health & social care, strong leadership skills, and knowledge of compliance protocols. This position offers a salary of £38,000–£42,000 DOE, along with benefits and progression opportunities.